QSR MANAGER

Socket.dev; Bowling Green (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Houchens Food Group in Bowling Green, KY is seeking a Restaurant Manager to direct daily operations, oversee food safety and service quality, recruit and train staff, manage inventory and cash controls, and partner with marketing to boost local sales. Exceptional customer service is essential.

You will ensure compliance with health codes, safety policies, and company standards, schedule staff, and communicate effectively with teams.

Qualifications

• Excellent written and verbal communication skills.
• Experience recruiting staff and overseeing training.
• Knowledge of local health and safety codes and regulations.

Responsibilities

• Create and post staff work schedules in line with company guidelines.
• Communicate updates to food preparation standards to the kitchen and service teams.
• Ensure compliance with local and national health and food safety codes and security policies.
• Maintain business records and analyze data to increase sales.
• Support local and nationwide marketing initiatives.
• Identify and contact prospective customers to promote sales.
• Coordinate promotions, catering and events as directed.
• Complete training initiatives provided by the QSR brand.
• Perform other duties as assigned.

Skills

Staff management

Communication skills

Food safety

Inventory control

Tools

POS system / cash register

Job description

Description

Position Summary

The manager performs and directs overall restaurant management. Directs staff to ensure the food safety, product preparation, and that cleanliness standards are maintained. Maintains standards of physical restaurant safety and security. Recruits staff and oversees training program. Responsible for inventory and money control systems – may establish inventory schedules. Responsible for local marketing initiatives – may contact prospective customers to promote sales. Maintains necessary business records. Exceptional customer service is a major component of this position.

Requirements

Tasks and Responsibilities:

1. Crew member completes and posts staff work schedules in accordance with company guidelines.
2. Communicates changes of food preparation formulas, standards, etc. to all foodservice team members.
3. Ensures that all local and national health and food safety codes are maintained and company safety and security policies are followed.
4. Maintains necessary business records as outlined by the QSR brand/company policy. Analyzes business records to increase sales.
5. Supports local and national marketing initiatives.
6. Identifies and contacts prospective customers to promote sales.
7. Coordinates promotions, caterings and other special events as directed.
8. Completes all training initiatives provided by the QSR brand.
9. Other job-related tasks as assigned.

Essential Functions

Excellent written and verbal communication skills.

Physical

Must be able to work any area of the restaurant when needed and to operate a computerized POS system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally. Full-time/Part-time/Day Shift/Weekend Shift positions vary by location.

Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.

Subject to pre-employment background and drug screening.