Food Service Manager

J&H Family Stores; Gaylord (MI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Short-term disability

Life insurance

Dental

Vision

Job summary

J&H Family Stores in Gaylord, MI seeks a Restaurant General Manager to oversee overall store operations, inventory and money control, and staff leadership. You will ensure food safety, product preparation, cleanliness, and customer service standards are met while directing recruiting and training programs.

The role includes implementing local marketing efforts, maintaining business records, and ensuring safety policies.

Qualifications

• Minimum 2 years in a QSR environment with supervising and training staff.
• Excellent verbal and written communication skills.

Responsibilities

• Prepare and post staff schedules; manage 4–12 staff.
• Supervise staff performance and provide evaluations.
• Ensure food prep standards, safety, and cleanliness.
• Support marketing initiatives and customer outreach.
• Maintain records and oversee store safety and security.

Skills

Staff leadership

Communication

Customer service

Team training

Education

High school diploma

College degree preferred

Tools

POS system

Job description

Description

Position Summary:

Performs and directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. May contact prospective customers to promote sales. Responsible for local marketing initiatives. Maintains business records. Exceptional customer service is a major component of this position.

Tasks & Responsibilities:

1. Completes and posts the staff work schedules.
2. Manages a staff of approximately 4 to 12. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees. Conduct written and verbal staff evaluations.
3. Communicates changes of food preparations formulas, standards, etc. to staff.
4. Supports local and national marketing initiatives.
5. Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
6. Identifies and contacts prospective customers to promote sales.

Requirements

Prerequisites:

• Education: High school graduate or equivalent, college degree preferred.
• Experience: A minimum of two (2) years in QSR environment, experience in supervising and training staff. Excellent verbal and written communication skills.
• Physical:
• Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
• Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
• Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis.
• Must have the ability to work a minimum of 40 to 50 hours a week.
• Must have reliable transportation and the ability to be on call 24 hours a day.

Benefits:

• Eligible 1st of the month, following 30 days from the date of promotion
• Low deductible Insurance
• Short Term Disability
• Paid Life Insurance
• Can buy extra coverage for self, spouse and children
• Dental
• Vision