QSR General Manager: Ops, People & Guest Experience

Little Caesars; Apache Junction (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Little Caesars is seeking a General Manager in Apache Junction, AZ to lead daily restaurant operations, including production, inventory, personnel, sales, marketing and financial performance.

The role reports to the District Manager of Food Services and requires 3+ years of QSR management, a high school diploma, and strong customer service and staff-relations skills. This on-site position emphasizes safety, quality, and cost control.

Qualifications

• High school diploma required.
• 3+ years management experience in a QSR restaurant facility.
• Dress code: Business casual or uniform as required by QSR.
• Must be detail-oriented.
• Strong customer service and employee relations skills.
• Ability to perform under pressure in high-volume settings.
• Ability to stand for long periods.
• Ability to lift up to 50 pounds.
• Work in temperature variations.

Responsibilities

• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Keeping track of employees’ hours
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Interviewing/recruiting new employees
• Interacting with guests to get feedback on product quality and service levels

Skills

Customer service

Employee relations

Detail-oriented

Under pressure

Education

High School Diploma

Job description

Little Caesars is seeking a General Manager in Apache Junction, AZ to lead daily restaurant operations, including production, inventory, personnel, sales, marketing and financial performance.

The role reports to the District Manager of Food Services and requires 3+ years of QSR management, a high school diploma, and strong customer service and staff-relations skills. This on-site position emphasizes safety, quality, and cost control.