QRDT Supervisor (REVENUE ADMINISTRATOR II) Revenue Administration Division

State of Maryland; Maryland; On-site; USD 65,000 - 85,000; Full time

Job summary

The Revenue Administration Division of the Comptroller's Office in Annapolis is recruiting a Revenue Administrator II to supervise the Questionable Returns Detection Team (QRDT). You will lead a team of Revenue Examiners and Revenue Specialist I staff, and supervise review and adjustment of suspected fraudulent returns in GPE using BobJ/Data Warehouse, MeF, Portal and SMART.

This telework eligible role involves coordination with FDBI, a fraud contractor, and other partners; after a 6-month

Qualifications

• High school diploma or equivalent.
• 5 years of professional work experience in auditing, accounting, tax law, general management, or customer service.
• Experience supervising a team is a plus.

Responsibilities

• Direct supervision of Revenue Examiners and Revenue Specialist I’s.
• Review and adjust suspected fraudulent returns in GPE.
• Participate in cross‑agency meetings with FDBI, ISAC, FTA and contractors.
• Telework eligibility after a 6‑month probation period.

Skills

Fraud review

Tax forms knowledge

COM Systems

ServiceNow

MS Office

Training leadership

Education

High school diploma

Tools

GPE

BobJ/Data Warehouse

MeF

SMART

Job description

Introduction

THIS RECRUITMENT IS LIMITED TO CURRENT TEMPORARY, CONTRACTUAL AND PERMANENT EMPLOYEES OF THE COMPTROLLER OF MARYLAND.

THIS RECRUITMENT IS LIMITED TO CURRENT TEMPORARY, CONTRACTUAL AND PERMANENT EMPLOYEES OF THE COMPTROLLER OF MARYLAND. This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.

GRADE

STD0016

LOCATION OF POSITION

Annapolis, Maryland

Main Purpose of Job

The Revenue Administration Division of the Comptroller's Office is recruiting for a Revenue Administrator II for the supervisor position on the Questionable Returns Detection Team (QRDT). QRDT is responsible for reviewing and performing research on questionable returns, utilizing available tools and COM systems; providing assistance to victims of identity theft and tax preparers that experience a client data breach; making referrals for audits, and preparing case referrals to the Comptroller's Field Enforcement Division. The main job duties will include direct supervision to a team of Revenue Examiners and Revenue Specialist I’s, in the review and adjustment of suspected fraudulent returns in GPE using BobJ/Data Warehouse, MeF, Portal, SMART (for taxpayer history). This position will also participate in meetings with FDBI and COM’s fraud contractor (Fire Horse Services), ISAC, FTA and other collaborative groups, as directed. This is a telework eligible position after successful completion if a 6 month probationary period.

Minimum Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of professional work experience in auditing, accounting, tax law, general management, or customer service.

Notes

• Candidates may substitute the possession of an associates degree for two years of the required experience.
• Candidates may substitute the possession of a bachelor’s degree from an accredited college or university for four years of the required experience.
• Candidates may substitute 30 college credits from an accredited college or university for one year of the required experience up to three years of experience.
• Candidates may substitute graduate education in an academic field related to the required experience from an accredited college or university for the required experience.
• Candidates may substitute the possession of a Certified Public Accountant (CPA) License for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a non-commissioned officer in accounting and budget classification or accounting and budget specialty codes in the tax examining field of work on a year-for-year basis for the required experience.
• For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

Desired Or Preferred Qualifications

• Knowledge and experience in the review, adjudication, and adjustment of suspected fraudulent returns.
• Knowledge of state and federal tax forms, laws, rules and regulations.
• Knowledge and experience working in COM Systems, including GPE, BobJ/Data Warehouse, MeF and
• Service Now.
• Proficient working in MS Suite of Applications, including Excel, Word, and PowerPoint.
• Experience leading training (one-on-one and group settings).

LIMITATIONS ON SELECTION

• THIS RECRUITMENT IS LIMITED TO CURRENT TEMPORARY, CONTRACTUAL AND PERMANENT EMPLOYEES OF THE COMPTROLLER OF MARYLAND

SELECTION PROCESS

Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position‑specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

All applicants must be legally authorized to work in the United States without current or future employer sponsorship. Due to the time and resources involved, the Comptroller of Maryland cannot sponsor visa applications. Upon appointment (new hires and/or transfers) must successfully undergo fingerprinting. Disqualifying charges may include any felony; any crime of moral turpitude, e.g. embezzlement, fraud, tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana, regardless of the age of the offense or the specifications of the position.

Due to the nature of the agency's business, candidates must be at least 18 years of age to be eligible for employment.

• Resumes will not be accepted in lieu of a completed application.

Further Instructions

We thank our Veterans for their service to our country and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

If you need reasonable accommodations under the Americans with Disabilities Amendments Act (ADA), 2008, please contact the ADA Coordinator via [e-mail] or by calling 667-262-2777.

If you have questions or concerns regarding this recruitment, please email dbrown @marylandtaxes.gov at Comptroller of MD, Office of Human Resources.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or [e-mail].