QI Field Services Specialist

Sevita; Merrillville (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Full compensation/benefits package

401(k) with company match

Paid time off and holiday pay

Rewarding work with career development

Job security with nationwide growth

Job summary

Indiana Mentor, a Sevita partner, provides Residential and Treatment Foster Care to youth and families, helping them gain stability and confidence through mission-driven care.

The Quality Improvement Specialist role supports our mission by delivering QA/improvement expertise, monitoring outcomes, reviewing incidents, providing training, and assisting with licensing and certification reviews across the region.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least three years in quality improvement or related social services field.
• Valid driver’s license, car registration, and auto insurance.
• Strong attention to detail, organizational skills, and ability to multi-task to meet deadlines.
• Excellent communication and customer service skills.
• Commitment to quality in everything you do.
• Role is critical to mission-driven work.

Responsibilities

• Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.
• Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
• Monitor quality improvement goals and track outcomes and measurements.
• Review incident data and prepare and analyze trended reports for management.
• Conduct incident report training and technical support in a region.
• Perform internal investigations of incidents and/or allegations.
• Conduct audits and support operations to prepare for licensing / certification reviews.

Skills

Quality improvement

Attention to detail

Communication

Customer service

Multitasking

Education

Bachelor’s degree

Job description

Indiana Mentor, a part of the Sevita family, provides Residential and Treatment Foster Care services to youth who may be facing out-of-home placements, transitioning back into the family home or independent living alternatives, or involved in the juvenile justice system. Through our personalized programming, we help youth gain stability, comfort and confidence to overcome all challenges and live well. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived.

Quality Improvement Specialist

Do you want to work in a dynamic environment where no day is ever the same as the next? In this role your tasks will be diversified and you will be supporting our mission.

• Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.
• Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.
• Monitor quality improvement goals and track outcomes and measurements.
• Review incident data and prepare and analyze trended reports for management.
• Conduct incident report training and technical support in a region.
• Perform internal investigations of incidents and/or allegations.
• Conduct audits and support operations to prepare for licensing / certification reviews.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• Three years’ experience in quality improvement or other related social services field is required.
• Current driver's license, car registration, and auto insurance.
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.
• Excellent communication and customer service skills.
• A commitment to quality in everything you do.
• This position is critical to our success and exemplifies the wonderful mission driven work we do here every day.

Why Join Us?

• Full compensation/benefits package for full-time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
• Enjoy job security with nationwide career development and advancement opportunities.

Come join our amazing team of committed and caring professionals. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law