QI Coach I - Hybrid

Elwyn; Philadelphia (Philadelphia County); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Healthcare benefits

Earned wage access

On-the-job training

Tuition reimbursement

Career advancement

Flexible schedules

Retirement plan

Job summary

Elwyn is seeking a QI Coach I to ensure high-quality early childhood special education services for ages 3 and up, focusing on IDEA compliance, Chapter 14, and related mandates. The role involves coaching staff on evaluations, IEP development, and documentation accuracy to support individualized child records.

The position emphasizes collaboration with LEA reps, MDE teams, and regional staff to drive improvement, with ongoing trainings and a commitment to equitable education outcomes.

Qualifications

• Bachelor’s degree required or preferred in Early Childhood Education, Elementary Education, or Special Education.
• Three to five years experience in Special Education.

Responsibilities

• Conduct observations of LEA Representatives, Educational Coordinators, and Multidisciplinary Evaluation (MDE) team members during IEP meetings and provide feedback and coaching.
• Conduct observations of MDE teams in the community and office and provide feedback for evaluation development, goal writing, and IEP development.
• Audit child records to ensure compliance with state and federal requirements and provide feedback and coaching for clinical staff.
• Ensure child records meet compliance and are prepared for determination and verification.
• Analyze trend data from child record reviews to inform system-wide trends and support professional development.

Skills

Coaching skills

IEP/IDEA knowledge

Time management

Team collaboration

Data analysis

Problem solving

Education

Bachelor’s degree (Early Childhood/Education SPED preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger.

Job Description

The QI Coach I will focus on ensuring the quality and effectiveness of early childhood special education services for children ages 3 to the age of beginners. This role will focus on compliance with the Individuals with Disabilities Education Act (IDEA), Chapter 14, and all federal and state mandates ensuring that evaluations, IEPs, and other sections of the child's record are high-quality and individualized for each unique child.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct observations of Local Education Agency (LEA) Representatives, Educational Coordinators, and Multidisciplinary
• Evaluation (MDE) team members during IEP meetings and provide feedback and coaching in the development of the IEP.
• Conduct observations of MDE teams in the community and in the office and provide feedback and coaching for evaluation development, goal writing, and IEP development.
• Audit child records to ensure compliance with state and federal requirements and provide feedback and coaching for clinical staff.
• Ensure child records meet compliance with state and federal requirements and are prepared for determination and verification.
• Analyze trend data from child record review to inform system-wide trends and assist with professional development initiatives to benefit regional staff and providers.
• Utilize trend data to inform support for individual staff as well as overall regional improvement.
• Create coaching plans, as needed, for regional staff to support the quality and individualization of documents in the child’s record that ensures complete implementation and follow-through with cyclical monitoring.
• Utilize research, policies, and evidence-based initiatives and translate them into practical strategies that enhance service delivery and improve child outcomes.
• Improve operational systems based on needs assessment (i.e. standardized sign-in, sign-out procedures for service providers, etc.)
• Provide consultation to IEP and MDE teams.
• Support regional staff with specific questions or concerns related to individual children's records.
• Work collaboratively with support departments including dispute resolution and the ELS Quality Assurance Advisor (QAA) related to individual children's records and service delivery that are under review with legal or advocate involvement.
• Support all quality improvement initiatives through special projects and assignments.
• Work collaboratively with other regional QI Coaches to identify trends across the cities of Philadelphia and Chester to inform professional development and coaching opportunities.
• Implement current best practices and special education methodologies relative to early intervention services.
• Partner with LEA representatives and Child Education Coordinators on early learning initiatives/projects.
• Participate indispute resolution as needed.
• Participate in ongoing trainings offered throughout the year.
• Performs other duties as assigned

QUALIFICATIONS

• Bachelor's degree (Early Childhood Education, Elementary Education, Special Education preferred).
• Three to five years experience in Special Education.
• Strong knowledge of IDEA and Chapter 14 and the application of the law to the work that Is completed on behalf of children.
• Understanding of determination and verification processes and the expectations of OCDEL.
• Ability to provide coaching, feedback and support to individuals, teams, regional groups, and external stakeholders
• Quickly process information to identify gaps, areas of concern, areas of correction, and areas of improvement while also recognizing areas of strength for providing feedback and coaching
• Ability to manage multiple tasks and to prioritize information successfully with strong time management and organizational skills
• Demonstrate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
• Ability to work effectively as part of a team
• Ability to independently solve problems and make decisions

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.

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