QC Clerk

Tawa Supermarket Inc; Buena Park (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401(k) Retirement with up to 4% match

Long-Term Service Award

Employee Discount

Paid Time Off

Job summary

99 Ranch Market is seeking an Outbound Quality Control Clerk in Buena Park, CA to ensure all outbound orders are picked accurately and meet quality standards before shipment.

You will verify product quality, quantities, lot rotation, labeling, and order accuracy while documenting discrepancies to reduce shipping errors and improve customer satisfaction.

Qualifications

• Strong attention to detail and accuracy.
• Basic computer skills.
• Ability to accurately count products and verify quantities.
• Good written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Ability to work independently with minimal supervision.
• Ability to work effectively as part of a team.

Responsibilities

• Verify picked orders against the picking ticket to ensure correct product, quantity, pallet build, and customer/store order accuracy.
• Perform quality inspections on outbound orders before shipment, including checks for damage and temperature.
• Ensure products meet customer specifications, company quality standards, and secure pallet configuration.
• Verify FIFO/FEFO rotation, lot numbers, production dates, and expiration dates.
• Confirm accuracy of labels, customer tags, pallet labels, and shipping labels.
• Report picking errors, inventory discrepancies, damaged products, short picks, over picks, or incorrect substitutions to the Shipping Supervisor immediately.
• Document QC inspection results and maintain accurate quality records, including photographs.
• Coordinate with Pickers, Team Leads, Shipping Supervisors, Inventory Control, and other internal teams to resolve discrepancies before orders are loaded. Place incorrect or damaged products on hold and verify corrective action is completed before shipment.
• Conduct random audits of completed orders to monitor picking accuracy and provide feedback.
• Assist with investigations of customer complaints related to shipping accuracy or product quality.
• Maintain a clean QC area while following all food safety, HACCP, GMP, and workplace safety procedures.
• Complete inspections efficiently to achieve high verification accuracy and minimize incorrect shipments.
• Communicate discrepancies promptly and professionally to ensure continuous improvement.
• Perform other quality assurance or related duties as assigned by the QC Supervisor, Warehouse Manager, or management.

Skills

Attention to detail

Basic computer skills

Accurate counting

Communication

Organizational skills

Problem solving

Independent work

Team player

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Buena Park DC, Buena Park, CA, US

Salary Range: $19.00 To $22.00 Hourly

About 99 Ranch Market:

99 Ranch Market is one of the largest Asian supermarket chains in the United States. We have store locations in California, Nevada, Texas, Washington, Oregon, Maryland, Massachusetts, Virginia, New Jersey and more to come! We are passionate and honored to be shaping the Asian Supermarket culture within the grocery industry. As 99 Ranch Market expends, we have new positions open. We welcome new members to grow alongside with the family.

Summary:

The purpose of this position is to support the Shipping Department by ensuring all outbound orders are picked accurately and meet outbound quality standards before shipment. The Outbound Quality Control Clerk is responsible for verifying product quality, quantities, lot rotation, labeling, and order accuracy while identifying and documenting discrepancies. This role helps reduce shipping errors, improve customer and store satisfaction, and maintain inventory accuracy.

Responsibilities:

• Verify picked orders against the picking ticket to ensure correct product, quantity, pallet build, and customer/store order accuracy.
• Perform quality inspections on outbound orders before shipment, including checks for damage and temperature.
• Ensure products meet customer specifications, company quality standards, and secure pallet configuration.
• Verify FIFO/FEFO rotation, lot numbers, production dates, and expiration dates.
• Confirm accuracy of labels, customer tags, pallet labels, and shipping labels.
• Report picking errors, inventory discrepancies, damaged products, short picks, over picks, or incorrect substitutions to the Shipping Supervisor immediately.
• Document QC inspection results and maintain accurate quality records, including photographs.
• Coordinate with Pickers, Team Leads, Shipping Supervisors, Inventory Control, and other internal teams to resolve discrepancies before orders are loaded. Place incorrect or damaged products on hold and verify corrective action is completed before shipment.
• Conduct random audits of completed orders to monitor picking accuracy and provide feedback.
• Assist with investigations of customer complaints related to shipping accuracy or product quality.
• Maintain a clean QC area while following all food safety, HACCP, GMP, and workplace safety procedures.
• Complete inspections efficiently to achieve high verification accuracy and minimize incorrect shipments.
• Communicate discrepancies promptly and professionally to ensure continuous improvement.
• Perform other quality assurance or related duties as assigned by the QC Supervisor, Warehouse Manager, or management.

Minimum Qualifications:

• Strong attention to detail and accuracy.
• Basic computer skills.
• Ability to accurately count products and verify quantities.
• Good written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Ability to work independently with minimal supervision.
• Ability to work effectively as part of a team.

Preferred Qualifications:

• Previous warehouse or produce experience preferred.
• Previous Quality Control or Shipping experience preferred.
• Knowledge of produce grading and quality standards preferred.
• Understanding of FIFO/FEFO inventory practices preferred.
• Experience using Warehouse Management Systems (WMS) or RF scanners preferred.

Physical Requirements:

• Ability to stand and walk for up to 8 hours.
• Ability to lift up to 50 pounds.
• Ability to bend, twist, reach, kneel, and squat throughout the shift.

Working Conditions:

• Comfortable working in refrigerated warehouse environments when required.
• Ability to work in a fast-paced shipping environment.
• Employment Type: Full Time
• Schedule: Monday - Friday; 8-hour shift scheduled between 6:00 AM and 8:30 PM, based on business needs.
• Medical, Vision, Dental, and Life Insurance
• 401(k) Retirement Savings Plan with up to 4% Company Match
• Long-Term Service Award
• Employee Discount
• Paid Time Off

Compensation:

The pay range for this job is between $19 - 22 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.

Beware of Job Scams:

We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website:https://www.indeed.com/career-advice/finding-a-job/job-scams

Disclaimer:

Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.