The QAD Functional Consultant will partner with business and IT stakeholders to analyze, design, configure, test, deploy, and support QAD solutions across sales and shipping, invoicing, and manufacturing processes. The consultant will translate operational requirements into scalable ERP solutions, promote standard QAD capabilities, and support end-to-end delivery from discovery through production stabilization.
Key Responsibilities
- Lead requirements discovery, fit-gap analysis, and solution design for QAD business processes spanning order-to-cash, shipment execution, invoicing, and manufacturing operations.
- Document current-state and future-state processes, functional requirements, configuration decisions, process flows, business scenarios, and functional specifications.
- Configure and support QAD functionality for sales order management, pricing and terms, allocations, shipping, delivery confirmation, invoicing, credit/debit processing, and related financial touchpoints.
- Support manufacturing processes including item and site setup, bills of material, routings, work orders, material issues and receipts, production reporting, inventory movement, and planning-related transactions.
- Assess cross-functional impacts across customer service, supply chain, warehouse, logistics, manufacturing, finance, and master data teams.
- Collaborate with technical teams on interfaces, reports, data conversion, extensions, and integrations with external systems; provide clear functional specifications and acceptance criteria.
- Plan and execute unit, functional, integration, regression, and user acceptance testing; manage defects through resolution and maintain evidence and traceability.
- Prepare user guides, process documentation, and training materials; deliver knowledge-transfer sessions to business users and support teams.
- Provide production support, perform root-cause analysis, recommend sustainable fixes, and assist with release, cutover, hypercare, and continuous improvement activities.
- Maintain risks, assumptions, issues, and dependencies; communicate progress, decisions, and priorities to business and IT stakeholders.
Required QAD Functional Expertise
Functional Area Expected Experience
Sales & Shipping
Sales order lifecycle, customer and item-related controls, pricing/terms, order allocation, pick/pack/ship processes, shipment confirmation, returns, and coordination with warehouse and logistics operations.
Invoicing
Invoice generation and validation, shipment-to-invoice flow, credit/debit adjustments, tax and pricing dependencies, interface points with accounts receivable/general ledger, and invoice issue resolution.
Manufacturing
Item/site data, bills of material, routings, work centers, production orders, material consumption, labor/operation reporting, receipts, scrap, inventory transactions, and manufacturing process controls.
Integration & Data
Functional design for interfaces, reports, conversions, and enhancements; data validation, reconciliation, master-data dependencies, and troubleshooting across connected applications.
Testing & Deployment
Test strategy and scripts, end-to-end scenarios, defect management, regression testing, UAT support, cutover preparedness, production validation, and post-go-live support.
Required Qualifications
- 10+ years of ERP functional consulting or business systems analysis experience, including at least 8 years supporting or implementing QAD in a manufacturing environment.
- Demonstrated hands-on experience across sales and shipping, invoicing, and manufacturing business processes.
- Experience delivering solutions through the full software development lifecycle in Agile and/or Waterfall environments.
- Strong capability in business-process analysis, fit-gap assessment, functional design, configuration, testing, deployment, and production support.
- Working knowledge of functional, system, integration, regression, and user acceptance testing methods.
- Experience with ERP integrations and the ability to collaborate effectively with developers, integration teams, data teams, and business users.
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, Supply Chain, Business, or a related field; equivalent experience will be considered.
- Ability to work in a hybrid model in the Atlanta / Sandy Springs area and support business stakeholders across plant and corporate functions.