QA Trainer & Process Improvement Lead

HMSA; Kapolei (HI); On-site; USD 55,000 - 80,000; Full time

Job summary

HMSA in Kapolei, Hawaii, seeks a diligent auditor responsible for conducting operational audits and monitoring performance. Key tasks include documenting findings, identifying training needs, and developing training documentation. The role involves regular participation in meetings related to business requirements and system changes, fostering an environment of continuous improvement.

This position promises a dynamic work environment where data-driven insights contribute to operational successes. The ideal candidate will thrive in process improvement initiatives and ensure compliance across various operational areas.

Responsibilities

• Conducts audits in the operational areas including monthly audits to monitor controls and performance.
• Document and review findings with operational staff and management.
• Track audit results and spot error trends to identify training needs and process improvements.
• Identify case/scenarios beneficial for information sharing and lead discussions in unit meetings.
• Conduct audits for new hires and staff learning new functions or transitioning to new system changes.
• Develop reference and training documentation.
• Review documents and attend meetings relating to business requirements or system changes.
• Participate in process and operational improvement activities.
• Perform all other miscellaneous responsibilities as assigned.

Job description

HMSA in Kapolei, Hawaii, seeks a diligent auditor responsible for conducting operational audits and monitoring performance. Key tasks include documenting findings, identifying training needs, and developing training documentation. The role involves regular participation in meetings related to business requirements and system changes, fostering an environment of continuous improvement.

This position promises a dynamic work environment where data-driven insights contribute to operational successes. The ideal candidate will thrive in process improvement initiatives and ensure compliance across various operational areas.