QA Test Operations Manager for Payments Platform

TEKsystems; Austin (TX); On-site; USD 63,000 - 89,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Savings Account (HSA)

Transportation benefits

Paid time off

Job summary

TEKsystems is seeking a contract QA/Test Operations professional in Austin, TX, to coordinate weekly regression testing and maintain the team’s work-tracking board. You will prioritize test requests, link test suites to tracking items, and ensure alignment between test results and defect trackers.

You will monitor automation and resolve routine exceptions using a runbook. The role requires 4+ years in QA or related fields, experience with defect-tracking and test-management platforms, and strong

Qualifications

• 4+ years in QA, test operations, program or project coordination, or release quality, including ownership of a schedule or work board.
• Experience with a defect-tracking system and a test-management platform, including bulk updates and verifying changes.
• Ability to prioritize competing requests and communicate trade-offs to stakeholders.
• Strong attention to detail and clear written communication.
• Comfort following detailed procedures and escalating ambiguity.

Responsibilities

• Weekly task management and prioritization (primary). Own the team's work-tracking board.
• Sequence incoming test requests, set priorities, assign and track tasks, and keep the board accurate as scope changes.
• Make routine calls independently, such as ordering work, merging overlapping requests, and rescheduling, and elevate anything that affects committed coverage.
• Test-management upkeep. Link scheduled test suites to tracking items using documented rules, create release tracking hierarchies from templates, and run regular checks that the test-results platform and defect tracker agree.
• Workflow monitoring. Confirm scheduled automation completes correctly and resolve routine exceptions using a runbook.

Skills

QA

Test management

Test operations

Project coordination

Regression testing

Attention to detail

Communication

Tools

Defect tracking system

Test-management platform

CI / automated test infra

Python scripting

Job description

TEKsystems is seeking a contract QA/Test Operations professional in Austin, TX, to coordinate weekly regression testing and maintain the team’s work-tracking board. You will prioritize test requests, link test suites to tracking items, and ensure alignment between test results and defect trackers.

You will monitor automation and resolve routine exceptions using a runbook. The role requires 4+ years in QA or related fields, experience with defect-tracking and test-management platforms, and strong