QA Architect / Manager

LTM; Chicago (IL); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Comprehensive medical plan

401(k) plan with company match

Paid paternity and maternity leave

Job summary

LTM is seeking a QA Lead to provide hands-on leadership for testing activities within our insurance platform implementation. This role involves defining the test strategy, leading integration testing, and ensuring quality across releases.

The ideal candidate will have over 10 years of QA experience in large enterprise environments, particularly in the insurance domain. Responsibilities include hands-on execution, defect management, and collaboration with cross-functional teams.

Benefits include a comprehensive medical plan, 401(k) with company match, and paid leave.

Qualifications

• 10 years of QA experience with hands-on leadership in enterprise implementations.
• Strong background in System Integration Testing (SIT).
• Solid understanding of life insurance domain processes.
• Experience testing APIs, batch jobs, and integrations.
• Proficiency with test management tools.

Responsibilities

• Define and execute the overall test strategy for all testing activities.
• Lead SIT and coordinate with vendor integration teams.
• Contribute to test design, execution, and defect triage.
• Perform hands-on testing and defect reproduction.
• Provide quality metrics and recommendations for releases.

Skills

QA experience

System Integration Testing (SIT)

Insurance domain processes knowledge

Testing APIs and batch jobs

Test automation frameworks

Tools

Jira

Aha

ALM type tools

Job description

Mandatory Skills

• 10 years of QA experience with hands‑on leadership in large enterprise implementations
• Strong background in System Integration Testing (SIT) for complex multi‑system environments
• Solid understanding of life insurance domain processes: policy billing, claims, enrollment, distribution
• Experience testing APIs, batch jobs, file transfers, and event‑driven integrations
• Experience with test automation frameworks and integration testing tools

Role Summary

The QA Lead provides hands‑on leadership for all testing activities supporting the implementation of the insurance platform, including policy billing, claims, distribution, and related integrations. The role defines and executes the overall test strategy, leads SIT, coordinates with vendor integration teams and business stakeholders, and ensures production‑ready quality across iterative releases. The role is expected to be deeply hands‑on, contributing directly to test design, execution, defect triage, and automation, not purely managerial.

Key Responsibilities

• Define and own the end‑to‑end test strategy for product implementation covering
• Functional testing
• Integration testing
• Data validation
• Regression testing
• Non‑functional testing, performance, batch interfaces
• Hands‑on test execution
• Design review and execute test scenarios and test cases for API‑based, event‑driven, batch, and file‑based integrations
• End‑to‑end business process flows across upstream and downstream systems
• Perform hands‑on testing: defect reproduction, root‑cause analysis, and validation of fixes
• Coordinate and support dual run and phased rollout testing during coexistence with legacy platforms
• Lead integration testing across products and enterprise systems ensuring end‑to‑end transaction traceability
• Data integrity across source and target systems
• Validation of error handling, retries, and reconciliation
• Partner closely with Integration Leads and architects to validate interface contracts, data mappings, and transformation logic
• Drive adoption of test automation for regression and integration testing where feasible
• Identify opportunities to leverage AI‑assisted testing accelerators or QE tools to improve coverage, efficiency, and defect detection
• Ensure automation aligns with CI/CD pipelines and supports frequent product releases
• Own defect lifecycle management: severity classification, triage coordination, release readiness reporting, and release validation
• Provide clear quality metrics, risk assessments, and go/no‑go recommendations for releases
• Serve as the primary QA point of contact for systems integrators, business SMEs, Trustmark IT, and architecture teams
• Provide regular status updates, quality dashboards, and risk visibility to program leadership

Required Qualifications

• 10 years of QA experience with hands‑on leadership in large enterprise implementations
• Strong background in System Integration Testing (SIT) for complex multi‑system environments
• Solid understanding of insurance domain processes: policy billing, claims, enrollment, distribution
• Experience testing APIs, batch jobs, file transfers, and event‑driven integrations
• Proficiency with test management and defect tracking tools such as Jira, Aha, and ALM type tools

Preferred Qualifications

• Prior experience leading QA in Agile or SAFe delivery models
• Experience with test automation frameworks and integration testing tools
• Exposure to AI‑enabled QA or QE accelerators
• Experience supporting data migration and dual‑run testing during platform transformation

Role Characteristics

• Hands‑on, not advisory; expected to actively test and troubleshoot
• On‑site or hybrid presence during critical testing phases
• Operates with high accountability for quality outcomes and release readiness

Variable Compensation

This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation will be dependent upon the individual's skills, experience, performance, and internal equity.

Benefits

• Comprehensive medical plan covering medical, dental, and vision
• Short‑term and long‑term disability coverage
• 401(k) plan with company match
• Life insurance
• Paid paternity and maternity leave
• Vacation time, sick leave, and paid holidays

Additional Compensation

Other forms of compensation may be provided as part of overall compensation, such as an annual performance‑based bonus, sales incentive pay, and other bonus or variable compensation.

Disclaimer

LTIMindtree is an equal‑opportunity employer committed to diversity in the workplace. Employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, ancestry, age, family‑care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.