QA Technician I (QET)

First Quality King of Prussia PA; Macon (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

First Quality is seeking a QA Technician to perform confirmatory and special laboratory testing and provide analytical support for quality engineering projects. You will train QC Technicians and ensure adherence to quality procedures and regulatory guidelines.

The role includes data analysis, report writing, and collaboration with cross-functional teams to meet customer requirements and product specifications.

Qualifications

• High school diploma or equivalent required.
• Two years post-secondary education in Math, Science or Technology, or ASQ certification (CMI) or equivalent.
• Two or more years experience in a Quality position required.

Responsibilities

• Manage, perform, and understand quality testing requirements.
• Manage, perform and understand special testing for product development, validation, and investigations.
• Maintain laboratory cleanliness and upkeep.
• Follow procedures applying to the Quality System.
• Analyze and distribute data to appropriate personnel.
• Interpret and summarize data in clear, concise reports.
• Enter required information into Quality Data Systems.
• Follow GMP, FDA and ISO regulations/guidelines.
• Support project and trial schedules.
• Communicate problems and solutions; seek consensus.
• Lead projects to completion with progress reports.
• Distribute test results promptly.

Skills

Quality testing

Data analysis

Documentation

Communication

Education

High school diploma or equivalent

Two years post-secondary education in Math/Science/Technology

ASQ certification (CMI) or equivalent

Tools

Quality Data Systems

Gage R&R

Calibration

Job description

The QA Technician role was previously known as Quality Engineering Technician (QET). The purpose of this role is to perform confirmatory and special laboratory testing of products, provide analytical support for quality engineering projects and activities throughout all aspects of company operations, and perform training for Quality procedures for QC Technicians.

Primary responsibilities of this position include but are not limited to:

Primary Responsibilities

• Manage, perform, and understand quality testing requirements.
• Manage, perform and understand special testing for support of product development, validation, and product investigations (nonconforming goods, complaints, recalls & returned goods).
• Maintain the cleanliness and upkeep of the laboratory.
• Follow existing procedures applying to the Quality System.
• Analyze and distribute data to appropriate personnel.
• Interpret and summarize data in clear, concise reports.
• Enter required information into Quality Data Systems.
• Follow necessary GMP, FDA and ISO regulations/guidelines.
• Support project and trial schedules.
• Communicate examples of problems and recommended solutions to peers; solicit feedback from peers and work to achieve consensus on solutions.
• Offer guidance to QC Technicians and ensure completion of tasks as required or requested.
• If leading a project, follow through to completion and report consistently on the progress.
• Distribute test results to appropriate parties in a timely manner.
• Assist in correcting undesired quality situations.
• Identify opportunities for improvement, initiate investigations, troubleshoot, communicate findings and corrective actions as needed without supervision.
• Assist in plant Quality refresher training and quarterly Training Days.
• Interface with other departments outside of FQBP Macon, such as Marketing and Lewistown Quality, to assure fulfillment of customer requirements and standardization of Quality processes.
• Calibration and Gage R&R.
• Data systems maintenance.
• Quality records maintenance.
• Raw material and finished goods investigation, approval & release.
• Verification of corrective actions.
• Observe all safety rules and uses proper safety equipment at all times.

Education and experience requirements include:

• High school diploma or equivalent required.
• Two years post-secondary education in Math, Science or Technology, or ASQ certification (CMI) or equivalent.
• Two or more years experience in a Quality position required.

Physical requirements include:

• Walk/stand 100% of time during a 12-hour shift.
• Occasional stooping, bending, kneeling and squatting throughout shift.
• Occasional reaching overhead during shift.
• Frequent pushing and pulling with arms and legs throughout shift, including materials requiring up to 130lbs of force to maneuver.
• Frequent lifting or carrying of boxes weighing up to 50lbs.
• Constant use of hands throughout shift.
• Constant light and firm grasping with hands throughout shift.
• Daily sweeping and organizing floor and work area.

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions. Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities.

At First Quality, you'll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better.