QA Technician I

Switch; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexibility & remote opportunities

Generous benefits package

Job summary

Switch is seeking a QA Technician I to help maintain clean, organized data center facilities, performing routine cleaning, upkeep, and basic maintenance both indoors and outdoors while following established safety procedures.

You will work independently or with other technicians to maintain facility standards, monitor supplies, and handle basic warehouse duties including pallet jacks and forklifts as needed.

Qualifications

• Ability to follow established safety procedures when handling chemicals, tools and equipment.
• Strong attention to cleanliness, organization, and condition of assigned areas.
• Clear communication when supplies are needed or facility issues arise; manage tasks reliably.
• Ability to work independently while supporting technicians around you.
• English language communication required to perform duties.

Responsibilities

• Clean and maintain customer and employee common areas, data floors, office spaces, shipping and receiving areas, restrooms, hallways, and other facility areas.
• Perform routine janitorial tasks including vacuuming, trash removal, detailed cleaning, and room organization.
• Handle cleaning supplies, chemicals, and equipment per safety procedures.
• Use basic warehouse equipment such as pallet jacks and forklifts as assigned.
• Dispose of cardboard, foam, pallets and other facility waste.
• Make, replace, and maintain sticky mats throughout the facility.
• Clean plenum areas and complete daily perimeter walks.
• Monitor supplies and communicate when items need to be reordered.
• Complete basic facility upkeep including changing lights and adjusting outdoor hardware.
• Follow PPE and environmental safety practices in field or warehouse areas.

Skills

Safety procedures

Attention to cleanliness

Clear communication

Independent worker

English proficiency

Education

High school diploma or equivalent

Tools

Forklift operation

Pallet jack operation

Job description

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At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

The Role: QA Technician I

The QA Technician I helps maintain clean, organized, and ready-to-use Switch facilities. You will perform routine cleaning, facility upkeep, material handling, and basic maintenance tasks across data center and support areas. This role works indoors and outdoors and requires following established safety procedures when using equipment, tools, and chemicals. You will work independently on assigned tasks and alongside other technicians to maintain facility standards.

What You’ll Do

• Clean and maintain customer and employee common areas, data floors, office spaces, shipping and receiving areas, restrooms, hallways, and other assigned facility areas.
• Perform routine janitorial work, including vacuuming, trash removal, detailed cleaning, and room organization.
• Handle cleaning supplies, chemicals, and equipment according to established safety procedures.
• Use basic warehouse equipment, including pallet jacks and forklifts, as assigned.
• Dispose of cardboard, foam, pallets, and other facility waste.
• Make, replace, and maintain sticky mats throughout the facility.
• Clean plenum areas and complete daily perimeter walks.
• Monitor supplies and communicate when items need to be reordered.
• Complete basic facility upkeep, including changing sconce lights, tightening or replacing outdoor handles, and adjusting hydraulic door hinge speeds.
• Follow required PPE and environmental safety practices when working in field or warehouse areas.

What We’re Looking For

• You follow established procedures and safety requirements, especially when working with chemicals, tools, and equipment.
• You pay close attention to cleanliness, organization, and the condition of assigned areas.
• You communicate clearly when supplies are needed or facility issues need attention.You manage assigned work reliably and complete tasks on time.
• You can work independently while supporting the technicians around you.
• You maintain customer-facing and operational spaces to Switch standards.

What You’ll Bring

• High school diploma or equivalent.
• Basic janitorial or maintenance experience.
• Working knowledge of general workplace safety practices.
• Basic computer skills, including email and internal communication applications.
• Reliable transportation to the work site.
• Ability to communicate in English as required to perform the duties described in the source role.
• Ability to regularly stand, walk, bend, carry supplies, use tools, and work from a ladder.
• Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 50 pounds, with reasonable accommodation as applicable.
• Ability to work indoors and outdoors and wear required PPE.
• Ability to work extended hours during peak work periods when required.

We encourage qualified candidates to apply even if they do not meet every preferred qualification.

Why Switch?

• A Culture of Karma – We are self‑motivated by karma, ensuring our actions contribute to a positive, supportive and forward‑thinking environment.
• Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.
• Flexibility & Remote Opportunities – Whether in‑office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
• Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
• Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

Join Us & Make a Difference

This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.