QA Technical Services Analyst

Warabeya North America Inc.; Lewisville (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Dental/Medical, Vision insurance

Job summary

Warabeya North America Inc. is seeking a Technical Services Coordinator in Lewisville, TX to support QA data entry, labeling, nutritional and regulatory activities at HQ level. The role involves using Weber/Legi and Genesis software with SEI, auditing labels, and updating platforms for regulatory changes.

The position requires on-site work with occasional overtime; the team collaborates with R&D, Production and QA to ensure product safety and regulatory compliance.

Qualifications

• Experience with web-based data warehousing systems.
• MS Office and ERP proficiency.
• Excellent verbal and written communication.
• Strong relationship-building and interpersonal skills.
• Good time management and prioritization.
• Flexible mindset with ability to adapt and learn quickly.
• Ability to work onsite.
• Overtime and weekend availability as needed.
• Authorized to work in the United States on a full-time basis without sponsorship.

Responsibilities

• Create and update labels and nutrition for new and existing products using Weber/Legi and Genesis software platforms, in working with SEI.
• Audit of various labels for accuracy according to company SOPs.
• Maintain updates to labeling platforms based on regulatory changes.
• Support R&D/Production and QA processes with associated online platforms.
• Support plants with labeling updates around raw material substitutions and validation of new/updated labels.

Skills

Data warehousing

MS Office

ERP systems

Communication skills

Relationship building

Time management

Adaptability

Data security

On-site work

Overtime availability

Work authorization

Education

Associate degree in Food Science

Job description

Job Title:

Technical Services Coordinator

Reports to:

Head of QA

Location:

Lewisville, TX

Job Type:

Full-time/Non-Exempt

Business Hours:

M-F 9:00AM-5:30PM *Work hours may vary from regular office hours and may occasionally include weekends or overtime

Salary Range:

$20-$25/hr

About the Company:

Warabeya North America is a leading food manufacturer specializing in high-quality fresh and ready-to-eat food products. As part of the global Warabeya Nichiyo Group headquartered in Japan, we are dedicated with years of food innovation with a strong commitment to safety, quality, and continuous improvement. Our North American operations are growing, offering a collaborative, fast-paced environment where employees have the opportunity to make a meaningful impact and growth together with the company.

Position Summary:

QA Technical Services Analyst is responsible for data entry and other activities relat ed to labeling, nutritional and associated regulatory quality/food safety/R&D functions and QA support at a HQ level.

Key Responsibilities:

• Create and update of labels and nutrition for new and existing products using Weber/Legi and Genesis software platforms, in working with SEI
• Audit of various labels for accuracy according to company SOP's
• Maintain updates to labeling platforms based on regulatory changes
• Support R&D/Production and QA processes with associated online platforms
• Support plants with labeling updates around raw material substitutions and validation of new/updated labels

Compliance:

• Support the preparation of reports for plant KPI platforms
• Document control and compliance of various company programs
• Support of in-plant operational and quality assurance documentation systems
• Support of internal, customer, regulatory and GFSI auditing as needed

Additional Responsibilities:

• Perform other duties as assigned.

The Company reserves the right to modify, add, or remove duties and responsibilities of this role as needed to meet business requirements.

Qualifications:

Required

• Experience with web-based data warehousing systems
• MS office and ERP proficiency
• Actively listens and communicates clearly and effectively in both verbal and written forms, adapting to the audience as needed
• Excellent at relationship building and interpersonal effectiveness
• Time management and task prioritization skills
• Flexible mindset with the ability to adapt to change and learn quickly
• Handle sensitive company, financial, or personnel information responsibl y
• Takes initiative, seeks improvement, and adapts to challenges
• Ability to work onsite (remote work is not an option)
• Ability to work overtime and weekends as needed
• Applicants must be authorized to work in the United States on a full-time basis at the time the employment begins and must not require sponsorship for employment visa status. This position is not eligible for employer-sponsored work authorization.

Preferred

• Associate degree in Food Science, Nutrition, or a related field
• Prior QA experience in the food manufacturing industry
• Food safety certificate or knowledge
• Spanish proficiency

Work Environment and Workplace:

• Work is primarily performed in a indoor environment, including office, laboratory, kitchen, and warehouse settings.
• The role may involve exposure to moving mechanical parts, regular exposure to conditions such as hot and cold temperatures, humidity, and confined spaces depending on job duties.
• The noise level in the work environment is typically moderate.
• The work environments may include exposure to foodingredientsand cleaningagents

Physical Requirement:

To successfully perform the essential functions of this role, the employee must be able to:

• Must be able to remain in a stationary position throughout the workday, as needed
• Use hands and fingers to input data, mouse, and standard office equipment
• Attain, twist/bend, and constantly positions self to maintain files and office supplies in cabinets
• Communicate effectively using speech, written language, hearing, and visual observation in person, by phone, and via virtual platforms
• Maintain visual acuity for reading documents, computer screens, and written materials, including close and distance vision
• Lift, transport, maneuver office materials, or equipment weighing up to approximately 25 pounds
• Ability to move between workstations, meeting rooms, or office areas as needed

Travel Requirements:

This position may require domestic travel (including by air and car)

Benefits:

• 401(k),401(k) matching
• Dental/Medical, Visioninsurance- 100% paidemployee's premium