QA Team Lead / QA Manager (Remote)

Esprow; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Competitive package

International exposure

Job summary

Esprow is seeking an experienced QA Team Lead / QA Manager to lead and continuously improve QA across multiple products and initiatives. You will own test strategy, planning, and quality metrics while mentoring QA professionals in a distributed, international environment.

The role focuses on leadership, process ownership, and collaboration with Product, Engineering, and Delivery teams to embed quality throughout the SDLC and ensure high-release standards.

Qualifications

• Proven experience leading QA teams in a Team Lead or QA Manager role.
• Strong understanding of SDLC and Agile software delivery.
• Experience creating and maintaining test strategies, plans, scenarios, and cases.
• Hands-on with Jira for tracking and reporting quality metrics.
• Excellent written and verbal communication; ability to work with distributed teams.
• Experience mentoring QA professionals and shaping career development.

Responsibilities

• Lead and manage the QA team, including resource planning and mentoring.
• Define, implement, and continuously improve QA processes and standards.
• Develop and maintain test strategies, plans, and test cases.
• Collaborate with Product, Engineering, and Delivery to align testing approaches.
• Ensure quality is embedded throughout the SDLC and releases meet standards.
• Drive test planning, execution, defect management, and release readiness.
• Manage QA activities using Jira and related reporting tools.
• Track quality metrics, defect trends, and release quality indicators.
• Identify risks early and propose mitigation strategies.
• Support both manual and automated testing practices and recruitment.

Skills

QA leadership

SDLC & Agile

Test strategies

Jira & PM tools

QA metrics & reporting

Mentoring & development

Communication

English proficiency

Distributed teams

AI-assisted testing

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

Jira

Job description

Position Description:

We are looking for an experienced QA Team Lead / QA Manager to lead and continuously improve our Quality Assurance function across multiple products and development initiatives.

This role is focused on QA leadership, test strategy, planning, process ownership, and team management. The successful candidate will work closely with Product, Engineering, and Delivery teams to ensure that quality is embedded throughout the software development lifecycle and that releases meet the highest standards before reaching clients.

The position requires someone who can effectively lead and mentor QA professionals, define testing approaches, manage testing activities across projects, and establish scalable QA processes and standards. You will be responsible for creating and maintaining test plans, test strategies, test cases, and quality metrics while coordinating testing efforts across both manual and automated testing initiatives.

This is an ideal opportunity for a senior QA professional who combines strong leadership skills with a deep understanding of software development processes, quality management, and modern testing methodologies.

Position Responsibilities

• Lead and manage the QA team, including resource planning, workload management, mentoring, and career development.
• Define, implement, and continuously improve QA processes, standards, methodologies, and best practices across the organization.
• Develop and maintain comprehensive test strategies, test plans, test scenarios, and test cases for new and existing products.
• Work closely with Product Managers, Business Analysts, Developers, and other stakeholders to understand requirements and define testing approaches.
• Ensure quality is embedded throughout the Software Development Lifecycle (SDLC).
• Drive test planning, test execution, defect management, and release readiness activities.
• Manage QA activities using Jira and related project management and reporting tools.
• Track, analyze, and report quality metrics, testing progress, defect trends, and release quality indicators.
• Identify quality risks early and proactively propose mitigation strategies.
• Support and improve both manual and automated testing practices across the team.
• Participate in recruitment, onboarding, performance management, and professional development of QA team members.
• Facilitate collaboration between QA, Product, Engineering, and Delivery teams to improve overall product quality and delivery efficiency.
• Stay current with emerging QA tools, testing methodologies, and industry best practices.

Position Requirements

• Proven experience leading QA teams in a Team Lead, QA Manager, or similar leadership role.
• Strong understanding of Software Development Lifecycle (SDLC) and Agile software delivery methodologies.
• Experience creating and maintaining test strategies, test plans, test scenarios, and test cases.
• Strong knowledge of QA methodologies, testing processes, defect management, and quality assurance best practices.
• Experience coordinating testing activities across multiple projects and teams.
• Hands-on experience with Jira and related project tracking and reporting tools.
• Understanding of QA metrics, reporting frameworks, and quality governance practices.
• Experience establishing or scaling QA processes within growing technology organizations.
• Solid understanding of web application testing and modern software architectures.
• Experience working alongside development, product, and business teams throughout the delivery lifecycle.
• Strong analytical thinking, organizational, and problem-solving skills.
• Experience mentoring and developing junior and mid-level QA professionals.
• Excellent written and verbal communication skills.
• Upper-intermediate (or higher) level of English.
• Ability to work effectively in a distributed international team environment.
• Experience with leveraging the latest AI tools to increase productivity with automation, where feasible (e.g., Codex, ChatGPT, etc.).
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Bonus Skills (optional, but would be a plus)

• Experience working within financial technology, capital markets, or electronic trading environments.
• Familiarity with FIX Protocol and related financial messaging technologies.
• Experience with trading platforms, exchange connectivity, certification testing, or market infrastructure systems.
• Experience contributing to automation of API or protocol tests.
• Experience working with both web-based and desktop enterprise applications.
• Experience validating implementation against UI/UX designs and product specifications.

Ideal Personality

• A strong leader who enjoys building, mentoring, and developing high-performing teams.
• Organized and process-oriented, with excellent planning and prioritization skills.
• Comfortable balancing strategic QA initiatives with day-to-day delivery responsibilities.
• Detail-oriented while maintaining a clear view of broader business objectives.
• Proactive and capable of identifying risks before they become issues.
• Strong communicator who can effectively collaborate with technical and non-technical stakeholders.
• Calm, professional, and confident when managing multiple priorities and deadlines.
• Continuously focused on improving quality, processes, and team performance.
• Someone who brings new ideas, industry knowledge, and a continuous improvement mindset to the organization.
• Strong analytical mindset with exceptional attention to detail.

Benefits You Will Enjoy

• Full time position (mix of onsite and remote).
• Competitive package.
• Career path in a technology company with many talented people.
• Opportunity to take ownership of the QA function and influence product quality at a strategic level.
• Exposure to innovative technologies and leading financial institutions.
• International and collaborative working environment.

About Esprow

Esprow is a highly innovative and fast-growing technology company with some of the world's highest profile financial institutions as our clients. Working with us, you will be exposed to innovative and cutting-edge technologies and be involved throughout the application development cycle. Our Esprow Enterprise Testing Platform (ETP) is unique in the market for API lifecycle management, and automated certification, testing, and simulation of financial trading solutions. With presence in New York, London, Singapore, and Tokyo, we deliver our technology to clients across the globe.