QA Operations Manager: Incoming Quality & Warehouse

BioSpace; West Greenwich (RI); Hybrid; USD 130,000 - 180,000; Full time

Job summary

Amgen seeks a QA Manager to lead multiple QA teams responsible for Incoming Quality, Raw Material and Product Disposition, plus warehouse quality oversight. You will guide material inspection, testing, documentation, and timely disposition in line with cGMP.

Ideal candidates have strong leadership, track record in quality systems like CAPAs and deviations, and experience across Quality, Supply Chain, and Manufacturing. A collaborative approach and strategic thinking are essential.

Qualifications

• In addition to the minimum education, you must have people management and leadership experience.
• Experience in a cGMP environment and quality systems such as CAPAs and deviations is preferred.
• Strong collaboration and problem-solving skills across Quality, Supply Chain, and Manufacturing.

Responsibilities

• Lead Quality Assurance teams for Incoming Quality, Raw Material and Product Disposition, and warehouse QA oversight.
• Oversee incoming material inspection, testing, documentation review and disposition.
• Ensure timely, well-documented disposition decisions aligned with procedures.
• Monitor metrics across Incoming Quality and disposition to drive improvements.
• Provide QA guidance for deviations, change controls, and risk assessments.
• Develop team capability through hiring, onboarding, training, and performance management.
• Represent QA on site and network teams and drive process direction.
• Collaborate with Supply Chain, Manufacturing, QC and warehouse teams to resolve issues.

Skills

People management

Quality systems knowledge

Leadership and coaching

Problem solving

Cross-functional collaboration

Clear communication

Education

Doctorate degree

Master's degree

Bachelor's degree

Associates degree

High school diploma / GED

Tools

TrackWise

SAP

Veeva

Job description

Amgen seeks a QA Manager to lead multiple QA teams responsible for Incoming Quality, Raw Material and Product Disposition, plus warehouse quality oversight. You will guide material inspection, testing, documentation, and timely disposition in line with cGMP.

Ideal candidates have strong leadership, track record in quality systems like CAPAs and deviations, and experience across Quality, Supply Chain, and Manufacturing. A collaborative approach and strategic thinking are essential.