QA Manager San Mateo, California, United States

Thirtyfirstunion; San Mateo (CA); On-site; USD 97,000 - 130,000; Full time

Job summary

An established industry player is seeking a QA Manager to lead their quality assurance efforts for exciting gaming projects. In this pivotal role, you will guide a dedicated team, ensuring that all games meet the highest quality standards. With a focus on innovation and continuous improvement, you will develop strategic frameworks and enhance QA processes, driving the evolution of the gaming experience. Join a diverse team committed to inclusivity and creativity, where your leadership will directly impact the success of new gaming adventures. If you have a passion for gaming and a proven track record in QA, this opportunity is perfect for you.

Qualifications

• 5+ years in QA within the video game industry, with 2+ years in a leadership role.
• Proven track record of managing QA teams and processes effectively.

Responsibilities

• Lead the QA department, setting objectives aligned with studio goals.
• Oversee quality assurance processes, including test planning and defect tracking.

Skills

Leadership Skills

Quality Assurance Techniques

Problem-Solving

Communication Skills

Conflict Resolution

Tools

QA Automation Tools

Job description

We are a diverse team of developers driven by a passion for our art, united by our core values and inspired by a culture of inclusivity to build amazing games that thrill players everywhere. We pursue growth and innovation in an environment of safety and trust. Our culture is built on the belief that the more varied voices in our collective will strengthen our team and our games. We are looking for our next teammate who will raise our bar and make us better.

We are currently working on Project ETHOS, a new free-to-play, 3rd person rogue-like hero shooter and an exciting evolution on the genre!

Who You Are:

As a QA Manager for 31st Union, you will play a crucial role in maintaining the highest quality standards for our gaming projects. You will oversee our internal Development QA team, work closely with Functional QA teams, and their leadership to ensure seamless quality assurance processes. Your expertise will drive the evolution of existing procedures and the development of innovative practices and structures. Managing a dedicated Dev QA team, you will be the cornerstone of ensuring our games meet and exceed the high expectations of our players.

Responsibilities:

• Provide visionary leadership for the QA department, setting clear objectives aligned with the studio’s goals. Develop and implement a strategic QA framework that integrates seamlessly with the development lifecycle.
• Evaluate and improve QA processes to enhance efficiency, effectiveness, and adaptability.
• Serve as the primary liaison between the internal studio stakeholders, external teams/partners and the QA department, to ensure clear communication and timely resolution of quality issues.
• Oversee all aspects of quality assurance, including test planning, execution, defect tracking, and reporting, maintaining high standards throughout the development cycle.
• Drive continuous improvement within the QA department using data and feedback to enhance processes and team performance.
• Provide comprehensive reports on QA activities, progress, and key metrics to studio leadership, using data analysis to guide decisions and process improvements.
• Identify areas of manual QA coverage that are candidates for optimization or automation by test engineering.

Requirements:

• A minimum of 5 years of experience in QA within the video game industry, with at least 2 years in a leadership role.
• Proven track record of managing QA teams and processes in a dynamic development environment.
• Experience in developing high-quality test plans and reports, with a deep understanding of quality assurance techniques, tools, and trends.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, with a knack for problem-solving and conflict resolution.
• Experience with QA automation tools and practices is a plus.
• Experience with QA for multiplayer games utilizing a client/server model.

The pay range for this position in California at the start of employment is expected to be between $97,000 and $130,000 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.

31st Union prides itself on the diversity of its team members, partners, and communities. For this reason, we remain committed to providing equal employment opportunity in all aspects of the employment relationship, from recruitment and hiring through compensation, benefits, discipline and termination. This means that employment at 31st Union depends on your substantive ability, objective qualifications and work ethic – not on your age, race, height, weight, religion, creed, color, national origin, ancestry, sex, sexual orientation, gender, military or veteran status, physical or mental disability, or any other classification protected by federal, state, or local laws.

As an equal opportunity employer, we are also committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation(s) to participate in the job application and/or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need to request a reasonable accommodation.

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