QA Manager — Quality & Process Improvement Leader

Chubb Ltd.; Smyrna (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

StreamLabs, a Chubb company, is seeking a Quality Engineer in Smyrna, GA to safeguard product excellence across the lifecycle. You will develop and maintain QA processes, conduct inspections and tests, and analyze data to identify defects and opportunities for improvement.

Collaborating with engineering, operations, supply chain, sales, and customer experience teams, you will lead CAPA activities, audits, staff training, and KPI reporting while supporting supplier quality and continuous

Responsibilities

• Develop, implement, and maintain quality assurance processes and procedures
• Conduct inspections and tests on materials, products, and processes
• Analyze production and quality data to identify trends, defects, and areas for improvement
• Lead or participate in root cause analysis and problem-solving for quality issues
• Support corrective and preventive action (CAPA) activities
• Collaborate with cross-functional teams (engineering, production, supply chain, etc.) to resolve quality concerns
• Prepare and maintain quality documentation (procedures, work instructions, reports)
• Assist with internal and external audits (ISO, customer, regulatory)
• Train staff on quality standards, inspection techniques, and best practices
• Monitor and report on key quality performance indicators (KPIs)
• Support supplier quality management and conduct supplier audits or inspections
• Participate in continuous improvement initiatives (Lean, Six Sigma, etc.)
• Address customer complaints related to product or service quality

Job description

StreamLabs, a Chubb company, is seeking a Quality Engineer in Smyrna, GA to safeguard product excellence across the lifecycle. You will develop and maintain QA processes, conduct inspections and tests, and analyze data to identify defects and opportunities for improvement.

Collaborating with engineering, operations, supply chain, sales, and customer experience teams, you will lead CAPA activities, audits, staff training, and KPI reporting while supporting supplier quality and continuous