Health Tech QA Manager — Lead Quality & Claims Testing

CVS Health; Boise (ID); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health leads and manages the QA team to set strategic objectives and ensure effective quality assurance. You will collaborate with cross-functional teams to define testing requirements, develop test plans, and ensure thorough testing of software products.

You will analyze testing metrics and drive continuous QA improvements to deliver reliable software solutions. The role emphasizes root-cause analysis, CAPA, risk mitigation, and leadership of cross-functional initiatives.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes.
• Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely testing.
• Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices.
• Delivers high-quality and reliable software solutions through rigorous QA governance.

Skills

Quality assurance leadership

Cross-functional collaboration

Business intelligence

Root-cause analysis

Process improvement

Education

Post secondary /high school education or specialized training

Tools

Quality metrics dashboards

KPIs

BI tools

Job description

CVS Health leads and manages the QA team to set strategic objectives and ensure effective quality assurance. You will collaborate with cross-functional teams to define testing requirements, develop test plans, and ensure thorough testing of software products.

You will analyze testing metrics and drive continuous QA improvements to deliver reliable software solutions. The role emphasizes root-cause analysis, CAPA, risk mitigation, and leadership of cross-functional initiatives.