QA Leader: Quality, Metrics & CAPA Champion

CVS Health; Helena (MT); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health leads and manages a QA team to implement strategic quality assurance processes, collaborating across functions to define testing requirements and plans. The role analyzes testing metrics and drives continuous QA improvements to deliver reliable software solutions.

Ideal candidates will have strong execution, collaboration, and BI skills, with experience in claims quality or audits and a growth mindset to develop themselves and others.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring implementation of effective quality assurance processes.
• Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products.
• Analyzes testing metrics and provides reports to stakeholders; drives continuous improvement in QA practices.

Skills

QA leadership

Test planning

Cross-functional collaboration

Growth mindset

Problem solving

Decision making

Adept at business intelligence

Education

Post secondary / high school education or specialized training

Tools

Quality metrics

KPIs

Dashboards

Business intelligence tools

Job description

CVS Health leads and manages a QA team to implement strategic quality assurance processes, collaborating across functions to define testing requirements and plans. The role analyzes testing metrics and drives continuous QA improvements to deliver reliable software solutions.

Ideal candidates will have strong execution, collaboration, and BI skills, with experience in claims quality or audits and a growth mindset to develop themselves and others.