QA Manager: Lead Testing & Self-Service Tooling

Merck; Caldwell (ID); On-site; USD 107,000 - 154,000; Full time

Job summary

Merck in Caldwell, ID is seeking a Quality Assurance Manager to oversee TestComplete-based systems under pressure, delivering trust and measurable impact. The role offers salary range of $107,000 to $154,000 with mentorship and growth toward ownership, plus comprehensive benefits.

You will lead integration efforts, build self-service tooling, and define acceptance criteria while advancing the Caldwell stack. Strong communication and leadership are essential.

Qualifications

• Excellent written and verbal communication.
• Ability to work under Caldwell, ID deadlines.
• Proven technology leadership experience.

Responsibilities

• Integrate third-party services and internal tools into the Merck stack.
• Build TestComplete self-service tools to reduce ticket filing.
• Decide when to buy People Management versus build it for Caldwell, ID stack.
• Turn vague tickets into crisp, testable leadership criteria.
• Pair regression testing with team leadership for scalable pipelines.
• Untangle regression-testing dependencies slowing Caldwell releases.
• Own full lifecycle of technology systems from prototype to production.

Skills

Communication

Pressure management

Caldwell ID market

Tech leadership

Tools

TestComplete

Job description

Merck in Caldwell, ID is seeking a Quality Assurance Manager to oversee TestComplete-based systems under pressure, delivering trust and measurable impact. The role offers salary range of $107,000 to $154,000 with mentorship and growth toward ownership, plus comprehensive benefits.

You will lead integration efforts, build self-service tooling, and define acceptance criteria while advancing the Caldwell stack. Strong communication and leadership are essential.