Quality Assurance Manager

Retail Solutions Group; Wilmington (NC); On-site; USD 111,000 - 156,000; Full time

Benefits offered by this job

Equity participation

Mentorship from accomplished leaders

Job summary

Retail Solutions Group seeks a Quality Assurance Manager (freelance) in Wilmington, NC to own end-to-end QA efforts. You will refine legacy Katalon Studio modules, translate business needs into specs, and hand off TestComplete runbooks for smoother on-call support. Expect equity participation and mentorship as part of a strategic role.

The role emphasizes reliable ownership of outcomes, adaptability to evolving business needs, and strong written communication for high-stakes interactions.

Qualifications

• 7+ years owning outcomes, not just completing tasks.
• Flexibility to adapt your approach as business needs evolve.
• A writer's ear for tone in high-stakes emails.

Responsibilities

• Reach into legacy Katalon Studio modules and leave them cleaner.
• Translate business requirements into technical specifications and tasks.
• Hand off TestComplete runbooks for smoother on-call rotations.
• Spot anti-patterns in review to prevent spread across Retail Solutions Group.
• Own a technology service end to end, from Security Testing schema to on-call rotation.

Skills

Reliability

Written communication

Prioritization

Owning outcomes

Adaptability

Tools

TestComplete

Katalon Studio

Cypress

Job description

Build the tools that thousands of developers depend on as a Quality Assurance Manager working with TestComplete and modern tooling. Boiled down: freelance, $111,000 - $156,000, 6 years of Cypress, and a seat at the table where Retail Solutions Group decisions get made.

Key Responsibilities

• Reach into legacy Katalon Studio modules and leave them cleaner than you found them
• Translate gently-demanding business requirements into technical specifications and tasks
• Hand off TestComplete runbooks so the next on-call at Retail Solutions Group sleeps better
• Spot the autonomy-rich TestComplete anti-pattern in review before it spreads through Retail Solutions Group
• Own a technology service end to end, from Security Testing schema to on-call rotation

What You'll Bring

• The kind of reliability that earns you the hard assignments
• A writer's ear for tone in a high-stakes email
• A steady hand when three priorities all claim to be number one
• 7+ years owning outcomes, not just completing tasks
• Flexibility to adapt your approach as business needs evolve

At the heart of Retail Solutions Group is an impact-driven belief that great technology software should feel effortless. Mistakes get dissected for lessons at Retail Solutions Group, never weaponized in your next review.

Retail Solutions Group rewards your proudly-nerdy work with $111,000 - $156,000, equity participation, and mentorship from accomplished technology leaders.

The Retail Solutions Group team is scaling in Wilmington, NC, and we are hiring for it now.

Whether TDD or Persuasion is your strong suit, this Quality Assurance Manager seat has room for both.