QA Manager

Als; Kelso (WA); On-site; USD 90,000 - 150,000; Full time

Job summary

ALS is seeking a Quality Assurance Manager for the USA Environmental lab. You will lead the laboratory's quality systems, ensuring ongoing regulatory compliance and ALS standardization initiatives.

You will plan internal audits, oversee accreditation, maintain the Quality Manual and documentation, and drive nonconformance resolution, corrective actions, and client complaints. This role requires leadership and a strong quality mindset in a fast-paced lab environment.

Qualifications

• Strong leadership and team management capabilities.
• Experience implementing and maintaining quality systems in a laboratory setting.
• Familiarity with regulatory requirements (e.g., ISO 17025, NELAC/TNI).
• Excellent problem-solving and attention to detail.
• Clear written and verbal communication skills.
• Solid documentation practices and record-keeping discipline.

Responsibilities

• Direct management and improvement of the laboratory quality systems.
• Ensure compliance with regulatory requirements and ALS standards.
• Plan and oversee annual internal audit schedule.
• Maintain accreditation status for applicable programs.
• Maintain site Quality Manual and document control system.
• Oversee proficiency testing program and timely PT resolution.
• Coordinate external audits and regulatory/client assessments.
• Maintain retrievable records of training, assessments, and audits.
• Oversee nonconformances, corrective actions, and client complaints.
• Develop and maintain the approved vendor list.
• Manage site quality personnel and participate in evaluations.

Skills

Leadership

Quality management

Regulatory compliance

Problem solving

Communication

Documentation

Microsoft Office

Education

Bachelor's degree in a scientific discipline (preferably chemistry, microbiology, or biology)

Tools

Microsoft Office Suite

Job description

At ALS, we encourage you to dream big.When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.Primary Objective:The Quality Assurance Manager is responsible for executing, maintaining, and continuously improving the laboratory's quality management system.Primary Responsibilities:The Quality Assurance Manager, USA Environmental has the following duties:Direct management and improvement of the laboratory quality systems.Ensuring the quality management systems remain compliant to all applicable regulatory requirement and ALS standardization improvements.Planning and oversight of the annual internal audit schedule.Oversight of the maintenance of active accreditation status for all applicable programs.Maintenance of site document and the document control system including the site Quality Manual and other site procedures.Planning and oversight of the annual proficiency testing (PT) program including the timely resolution of any failures.Scheduling and participating in external audits and assessments as required by regulatory bodies and/or Clients.Ensure that good, easily retrievable records are maintained of the training, assessment and audits.Oversight of the timely resolution of nonconformances, corrective actions and client complaints.Develop and maintain the approved vendor list.Manage site quality personnel and participate in performance evaluations.Other duties as assigned.Core Competencies:Demonstrated knowledge of the requirements of applicable national and international standards and guidelinesKnowledge of site/state specific regulatory requirements will be an asset.Must have strong organizational, communication and leadership skills, and be able to work independently and as part of a team.Able to establish and maintain a positive rapport with internal and external stakeholders.Demonstrated ability to problem solve and pay close attention to detail.Excellent verbal communication skills.Must have a working knowledge of Microsoft Office applications.Proficient written communication skills.Excellent organizational skills and attention to detail.Proficient computer skills, specifically Microsoft Office.Problem solving skills.Promotes a productive and professional work environment.Must be able to work independently with minimal supervision.Adheres to safety policies and practices.Position Requirements:Bachelor's degree in a scientific discipline (preferably chemistry, microbiology, or biology).Minimum of seven (7) years working experience in a commercial laboratoryMinimum of five (5) years of experience in a quality function, preferably in a TNI, ISO 17025, or similar accredited environment.Minimum of two (2) years of leadership or management experience preferred.Other Requirements:Perform other duties as assigned by the National Quality, Technical & Innovation Director, Regional Quality Manager, or Laboratory Director.Must be able to stand, bend, push, pull, stoop and crouch up to 50% of the time while performing the duties of this position.Must be able to work on computer while sitting for up to 8 hours per day.Manual dexterity to perform intricate and/or repetitive tasks.Wear personal protective equipment (PPE) such as safety glasses, gloves, etc. when required.Ability to travel as needed.NOTE: This job description is not intended to be all-inclusive. Employees may be required to perform other job-related duties as assigned to meet the ongoing needs of the organization.Working at ALSThe ALS team is a diverse and dedicated community united by our passion to make a difference in the world.Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.Everyone MattersALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities.ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.EligibilityTo be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.How to applyPlease apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.