QA Manager

ALS Group USA, Corp; Houston (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

ALS Group USA, Corp is seeking a Quality Assurance Manager to drive the laboratory's quality management system and regulatory compliance. The role includes leading quality initiatives, maintaining accreditation, and coordinating audits.

Responsibilities include maintaining documentation, managing training records, handling nonconformances, and overseeing corrective actions. The candidate should have a science degree and substantial QA leadership experience.

Qualifications

• Bachelor's degree in a scientific discipline is required.
• At least 7 years of working experience in a commercial laboratory.
• At least 5 years in a quality function (ISO 17025 or similar).
• Leadership or management experience is preferred.

Responsibilities

• Direct management and improvement of the laboratory quality systems.
• Ensure quality management systems remain compliant with regulatory requirements and ALS standards.
• Plan and oversee the annual internal audit schedule.
• Maintain accreditation status for applicable programs.
• Maintain site documents and Quality Manual and procedures.
• Oversee proficiency testing and timely resolution of failures.
• Coordinate external audits and assessments as required.
• Ensure records of training, assessments and audits are well maintained.
• Oversee nonconformances, corrective actions and client complaints.
• Develop and maintain the approved vendor list.
• Manage site quality personnel and participate in evaluations.
• Perform other duties as assigned.

Skills

Quality management

Audits

Leadership

Document control

Regulatory compliance

Problem solving

MS Office

Education

Bachelor's degree in science

Job description

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Primary Objective:

The Quality Assurance Manager is responsible for executing, maintaining, and continuously improving the laboratory's quality management system.

Primary Responsibilities:

• Direct management and improvement of the laboratory quality systems.
• Ensuring the quality management systems remain compliant to all applicable regulatory requirement and ALS standardization improvements.
• Planning and oversight of the annual internal audit schedule.
• Oversight of the maintenance of active accreditation status for all applicable programs.
• Maintenance of site document and the document control system including the site Quality Manual and other site procedures.
• Planning and oversight of the annual proficiency testing (PT) program including the timely resolution of any failures.
• Scheduling and participating in external audits and assessments as required by regulatory bodies and/or Clients.
• Ensure that good, easily retrievable records are maintained of the training, assessment and audits.
• Oversight of the timely resolution of nonconformances, corrective actions and client complaints.
• Develop and maintain the approved vendor list.
• Manage site quality personnel and participate in performance evaluations.
• Other duties as assigned.

Core Competencies:

• Demonstrated knowledge of the requirements of applicable national and international standards and guidelines
• Knowledge of site/state specific regulatory requirements will be an asset.
• Must have strong organizational, communication and leadership skills, and be able to work independently and as part of a team.
• Able to establish and maintain a positive rapport with internal and external stakeholders.
• Demonstrated ability to problem solve and pay close attention to detail.
• Excellent verbal communication skills.
• Must have a working knowledge of Microsoft Office applications.
• Proficient written communication skills.
• Excellent organizational skills and attention to detail.
• Proficient computer skills, specifically Microsoft Office.
• Problem solving skills.
• Promotes a productive and professional work environment.
• Must be able to work independently with minimal supervision.
• Adheres to safety policies and practices.

Position Requirements:

• Bachelor's degree in a scientific discipline (preferably chemistry, microbiology, or biology).
• Minimum of seven (7) years working experience in a commercial laboratory
• Minimum of five (5) years of experience in a quality function, preferably in a TNI, ISO 17025, or similar accredited environment.
• Minimum of two (2) years of leadership or management experience preferred.

Other Requirements:

• Perform other duties as assigned by the National Quality, Technical & Innovation Director, Regional Quality Manager, or Laboratory Director.
• Must be able to stand, bend, push, pull, stoop and crouch up to 50% of the time while performing the duties of this position.
• Must be able to work on computer while sitting for up to 8 hours per day.
• Manual dexterity to perform intricate and/or repetitive tasks.
• Wear personal protective equipment (PPE) such as safety glasses, gloves, etc. when required.
• Ability to travel as needed.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Equal Opportunity

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility

Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.