QA Manager

Rotating Machinery Services, Inc.; Chicopee (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Rotating Machinery Services in Chicopee, MA seeks a Quality Manager to lead its QA/Control team. You will monitor, evaluate, and improve quality programs, drive CAPA, and promote a culture of continuous improvement across site processes.

The ideal candidate has 7+ years in quality assurance in precision machining or rotating equipment, hands-on CMM experience, and a strong background in ISO 9001 and GD&T per ASME Y14.5. Leadership and communication with customers are essential.

Qualifications

• 7+ years of QA/QA experience in precision machining, aerospace, power generation, or rotating equipment manufacturing.
• Demonstrated experience leading a QC team and managing a Quality Management System in a job-shop or low-volume, high-complexity production environment.
• Hands‑on experience with CMM operation, precision measurement instruments, and inspection of close-tolerance machined components.
• Strong background in nonconformance management, root‑cause analysis, and corrective/preventive action (CAPA).
• Familiarity with turbomachinery components and the associated design, Manufacturing, And Inspection Requirements Is Strongly Preferred.

Responsibilities

• Lead QA/QA team and drive continuous quality improvements.
• Monitor, evaluate, and improve RMS Quality Management programs and processes.
• Promote strong employee and customer relationships pertaining to quality compliance.
• Ensure compliance with ISO 9001 and related QA standards; support internal audits and CAPA.

Skills

Quality leadership

CAPA

Root cause analysis

GD&T reading

Education

Bachelor's degree in Engineering

Equivalent education/experience

Tools

CMM operation

ERP/MRP systems

MS Office

Job description

Quality Manager Full-Time Chicopee, MA

ABOUT ROTATING MACHINERY

Rotating Machinery Services (RMS) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service built on established relationships, solid engineering, and technical expertise backed by responsiveness, competitive pricing, and lead times. RMS's commitment to quality penetrates every aspect of the organization and is the guiding force for all decision-making. With an equal blend of cutting-edge technology, engineering expertise, and skilled craftsmanship, RMS consistently delivers the best possible results for customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.

THE ROLE

We are seeking a Quality Manager to join our Quality Assurance/Control team. The Quality Manager is responsible for monitoring, evaluating, and improving RMS’s Quality Management programs and processes. This position provides Quality leadership to the site processes to promote and continually improve the quality culture. The Quality Manager shall promote strong employee and customer relationships pertaining to quality compliance. General: The above list of activities is not all-inclusive but rather a general representation of the RMS Quality Manager’s requirements. The above list is subject to change based on the company’s needs.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Minimum 7 years of quality assurance/control experience in precision machining, aerospace, power generation, or rotating equipment manufacturing environment.
• Demonstrated experience leading a QC team and managing a Quality Management System in a job-shop or low-volume, high-complexity production environment.
• Hands‑on experience with CMM operation, precision measurement instruments, and inspection of close-tolerance machined components.
• Strong background in nonconformance management, root‑cause analysis, and corrective/preventive action (CAPA).
• Familiarity with turbomachinery components and the associated design, Manufacturing, And Inspection Requirements Is Strongly Preferred.

REQUIRED EDUCATION

• Bachelor's degree in Engineering, Manufacturing Technology, Materials Science, or a closely related technical discipline required.
• Equivalent combination of technical education and directly applicable manufacturing quality experience will be considered.

ADDITIONAL REQUIREMENTS

• Technical Knowledge - Expert-level ability to read and interpret engineering drawings, including GD&T per ASME Y14.5.
• Working knowledge of ISO 9001 requirements; experience as a management system owner or internal/lead auditor.
• Familiarity with NDE methods (MT, PT, UT, RT) and special processes (heat treatment, coatings) as they apply to component acceptance.
• Proficiency in Microsoft Office; experience with ERP/MRP systems and QMS software.

Certifications (Preferred)

• ASQ Certified Quality Engineer (CQE), Certified Quality Manager/OE (CMQ/OE), or equivalent.
• ISO 9001 Lead Auditor certification.

Work Environment

While performing the duties of this position, the employee may work/enter a shop environment with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and "not loud", there will be machining operations that generate moderate noise.

Other

• Equivalent combination of technical education and directly applicable manufacturing quality experience will be considered.