QA Lead (SFCC/e-Commerce)

JWay Group, Inc.; Oregon; Hybrid; USD 90,000 - 140,000; Full time

Job summary

JWay Group, Inc. is seeking a QA Lead to guide a testing team responsible for Salesforce Commerce Cloud sites, including UI/UX, integration, and defect testing.

You will design company-wide QA processes, collaborate with cross-functional teams, create test cases for large ecommerce launches, and mentor junior staff while driving process improvements and tool optimization.

Qualifications

• 5+ years in QA, with at least 3+ years in SFCC testing (preferred).
• Proficiency testing ecommerce platforms and SFCC features/extensions.
• Proven QA lead or similar role with strong testing methodologies.
• Ability to switch between clients and projects with changing priorities.
• Excellent interpersonal, oral, and written communication skills.
• Self-motivated and able to work with minimal supervision.
• Experience with SFCC Business Manager recommended.
• Familiarity with Agile environments and Atlassian tools.

Responsibilities

• Lead the QA team in unit, UI/UX, defect, system, and integration testing on SFCC sites.
• Design, develop, document, and implement QA processes company-wide.
• Collaborate with PMs, BAs, engineers, and designers to ensure quality deliveries.
• Create and document test cases for large projects, including end-to-end launches.
• Guide the team in executing tests for ecommerce deployments.
• Coordinate testing with vendor apps and other Salesforce Clouds with stakeholders.
• Drive ongoing process improvements to enhance test efficiency and tooling infrastructure.
• Mentor junior QA team members and uphold quality standards.

Skills

QA leadership

Team collaboration

Communication

Agile

SFCC testing

Ecommerce testing

Tools

SFCC (Salesforce Commerce Cloud)

JIRA

Confluence

Job description

• Lead the QA team in performing unit, UI/UX, defect, system, and integration testing on Salesforce Commerce Cloud based sites.
• Design, develop, document, and implement QA processes company-wide, ensuring adherence to industry best practices.
• Collaborate closely with Project Managers, Business Analysts, Engineers, and Designers to ensure the highest level of quality product is delivered.
• Create and document test cases and scripts for larger projects, including end-to-end eCommerce site launches, and guide the team in their execution.
• Conduct additional testing as needed with other vendor applications and other Salesforce Clouds, coordinating efforts with relevant stakeholders.
• Drive the ongoing process of improving test efficiency and accuracy by identifying opportunities for process optimization and advocating for necessary tool and infrastructure improvements.
• Actively participate in team meetings, working closely with developers, business analysts, project managers, user advocates, and other testers to foster collaboration and align testing efforts.
• Provide guidance and mentorship to junior QA team members, fostering their professional growth and ensuring consistent quality standards are upheld.

Qualifications

• Minimum of 5+ years of experience in QA, with at least 3+ years of specific experience in Salesforce Commerce Cloud (SFCC) testing (Preferred).
• Proficiency in testing eCommerce platforms, with a strong understanding of SFCC features and extensions.
• Proven experience in a QA Lead or similar role, with a strong background in software testing methodologies and processes.
• Ability to effectively switch between clients and projects, adapting quickly to changing priorities and requirements.
• Excellent interpersonal, oral, and written communication skills to effectively collaborate with cross-functional teams and stakeholders.
• Self-motivated and capable of working under minimal supervision, both independently and as part of a team.
• Strong critical thinking and problem-solving skills, enabling quick adaptation within a dynamic environment.
• Experience conducting QA testing in SFCC (formerly Demandware) environments, including familiarity with Business Manager.
• Strong knowledge of the software development lifecycle and experience working in an agile environment is a plus.
• Familiarity with the Atlassian Suite (JIRA, Confluence) or other defect tracking systems to manage and track testing activities effectively.

Data Privacy Consent

By submitting your application for this job, you are authorizing JWay Group to: a) collect and use your personal data, and to disclose such data to any third party with whom JWay Group or any of its related corporations has service arrangements, in each case for all purposes in connection with your job application, and employment with JWay Group or its clients; and b) retain your personal data for consideration of future job opportunities (where applicable for relevant unsuccessful job applicants).