QA Lead — Food Safety & Compliance

IML Labels; Aurora (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

IML Labels is seeking a Senior Quality Assurance Specialist / Quality Lead to guide the QA program across label production, ensuring products meet quality and regulatory requirements.

The role focuses on maintaining the Quality Management System, preparing for FSSC 22000 certification, leading internal audits, CAPA, supplier quality, and customer complaint investigations, and collaborating with production and management to drive continuous improvement.

Qualifications

• Senior QA lead with experience in quality management systems and audits.
• Experience with food safety standards and regulatory requirements.
• Strong collaboration with production, maintenance, and supply chain.

Responsibilities

• Serve as a senior quality resource for Production and provide guidance on quality-related concerns.
• Support and substitute for Quality Technicians when required to respond to production floor quality needs.
• Make or support quality disposition decisions regarding non-conforming raw materials, work-in-process, semi-finished goods, and finished products.
• Determine appropriate containment, segregation, inspection, sorting, rework, or disposition of non-conforming products.
• Provide Production with required information, standards, samples, or instructions when sorting or inspection activities are required.
• Support Technical and Production teams with quality assurance testing and product evaluations.
• Monitor recurring quality issues and identify opportunities for corrective action and process improvement.
• Support the maintenance and continuous improvement of a Quality Management System (including certification readiness).
• Coordinate and participate in internal audits related to quality, production processes, documentation, and regulatory requirements.
• Assist during external audits by gathering documentation and coordinating follow-up actions.
• Identify gaps within the Quality and Food Safety Management System and recommend improvements.
• Support ongoing compliance with food safety programs and prerequisite programs.

Job description

IML Labels is seeking a Senior Quality Assurance Specialist / Quality Lead to guide the QA program across label production, ensuring products meet quality and regulatory requirements.

The role focuses on maintaining the Quality Management System, preparing for FSSC 22000 certification, leading internal audits, CAPA, supplier quality, and customer complaint investigations, and collaborating with production and management to drive continuous improvement.