QA Lab Technician II

ADP, Inc.; Wilson (NC); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Job summary

Potters in Wilson, NC is seeking a QA Lab Technician II to perform test procedures on finished products and report findings to ensure compliance with specifications and ISO9001 standards.

You will analyze samples, operate XRF equipment, and maintain testing records while supporting continuous quality improvements on the production line.

Qualifications

• High School Diploma or GED required; associate degree in science preferred.
• 3–5 years QA lab experience in a manufacturing environment.
• Forklift operations experience and/or certification preferred.
• Knowledge of ISO9001 standards and plant safety systems (Confined Space, Lockout/Tagout).

Responsibilities

• Perform established test procedures to measure physical and chemical characteristics of finished products.
• Analyze production and raw material samples; assign lot numbers and prepare retain samples.
• Operate XRF equipment and maintain radiation safety knowledge.
• Maintain and calibrate test equipment; ensure certifications are current.
• Identify off-spec production, quarantine non-conforming products, and maintain disposition records.
• Prepare samples for outside labs and state certifications; coordinate required certifications.
• Communicate with manufacturing leads to ensure quality parameters and assist with process improvements.
• Assist with investigations of customer complaints and returns; recommend corrective actions.
• Maintain good housekeeping in QA lab and assist production floor as needed.
• Participate in HSE activities and follow safety protocols, including PPE requirements.

Skills

Teamwork

Attention to detail

Organizational skills

Safety-conscious

Quality mindset

Education

High School Diploma/GED

Associate Degree in Science

Tools

Forklift operations

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Wilson, NC, US

Salary Range: $25.26 To $25.26 Hourly

Location: Wilson, NC (Onsite)
Employment Type: Full-Time
Pay:$25.26 per hour, weekly pay
Schedule: 8-hour day shift (Mon–Fri, 7:00 AM – 3:00 PM)
Competitive pay and benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)

Job Summary

The QA Lab Technician II is responsible for performing test procedures on finished products and reporting findings. This role ensures compliance with product specifications, maintains testing records, and supports quality assurance initiatives to meet ISO9001 standards.

• Perform established test procedures to measure physical and chemical characteristics of finished products (e.g., strength, roundness, gradation, durability, coating performance, retro-reflectivity)
• Analyze production and raw material samples; assign lot numbers and prepare retain samples
• Operate plant XRF safely and maintain radiation safety knowledge
• Maintain and calibrate test equipment; ensure certifications are current
• Identify off-spec production, quarantine non-conforming products, and maintain disposition records
• Prepare samples for outside labs and State DOT certifications; coordinate required certifications for MIL, AGB, GP, AASHTO, and TTB products
• Communicate with manufacturing leads to ensure quality parameters and assist with process improvements
• Aid in investigating customer complaints and returns; recommend corrective actions
• Maintain good housekeeping in QA lab and assist production floor as needed
• Participate in HSE activities and follow all safety protocols, including PPE requirements

Qualifications

• High School Diploma/GED required; Associate Degree in Science preferred
• 3–5 years of QA lab experience in a manufacturing environment
• Forklift operations experience and/or certification preferred
• Knowledge of ISO9001 standards and plant safety systems (Confined Space, Lockout/Tagout)
• Strong teamwork, organizational skills, and attention to detail

Physical & Environmental Requirements

• Frequent standing, walking, bending, and lifting (up to 50 lbs occasionally)
• Manufacturing plant environment with exposure to noise, chemicals, and temperature variations
• PPE required: hard hat, safety-toe shoes, gloves, goggles, chemical protective clothing, hearing protection

Equal Employment Opportunity (EEO) Statement

Potters is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.