QA Engineer with Salesforce

Technix LLC

Alaska

Remote

USD 110,000 - 150,000

Full time

2 days ago

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Job summary

The Nevada DMV is modernizing its core systems into a cloud-based Salesforce platform for driver licensing, vehicle registration, titling, and compliance. The QA Developer will ensure software quality through manual and automated testing in an Agile Scrum setting, collaborating with Business Analysts, Product Owners, Developers, Salesforce Administrators, Vendors, and stakeholders.

Responsibilities include test planning, execution, and automation script development with CRT, Playwright, and

Qualifications

Bachelor's degree or equivalent in CS/IS/Engineering.
5+ years QA experience with enterprise apps.
3+ years manual and automated testing of enterprise apps.
Experience creating test strategies, plans, and scripts.
Experience with Agile Scrum and UAT testing.

Responsibilities

Participate in Agile Scrum teams for Salesforce implementation and enhancements.
Develop, execute and maintain manual test plans, scenarios, cases and scripts.
Perform functional, integration, system, regression, UAT testing.
Develop and maintain automated tests using CRT, Playwright, Selenium.
Coordinate with BAs, Developers, Product Owners and vendors to resolve issues.
Provide testing progress status updates and QA artifacts.

Skills

QA experience

Manual testing

Automated testing

Agile Scrum

Copado Robotic Testing

Playwright

Selenium

Defect tracking

Education

Bachelor's degree in CS/IS/Engineering

Tools

Copado Robotic Testing (CRT)

Playwright

Selenium

Azure DevOps

Jira

Confluence

Job description

Job Description

Position Information

Position: QA Engineer with Salesforce
Duration: 1 years
Agency: DMV
Job ID: 167323
Client: State of Nevada
Location: Carson City, Nevada (Remote)

Position Details

The Nevada Department of Motor Vehicles (DMV) is undertaking a multi-year modernization initiative to replace legacy applications with a cloud-based Salesforce platform supporting driver licensing, vehicle registration, titling, compliance, financial services, and other core DMV business functions. This modernization effort is transforming business processes and improving the delivery of services to Nevada constituents through modern digital solutions. The Quality Assurance (QA) Developer will support the implementation and ongoing enhancement of the Salesforce platform by ensuring the quality of software releases through comprehensive manual and automated testing. Working within an Agile Scrum environment, the QA Developer will collaborate with Business Analysts, Product Owners, Developers, Salesforce Administrators, Vendors, and business stakeholders to validate business requirements, execute testing activities, identify defects, and support successful software deployments. The primary responsibility of this position is manual and automated software quality assurance testing. Approximately 75% of the work effort will consist of planning, developing, executing, and documenting testing activities. The remaining 25% will support the development, execution, and maintenance of automated test scripts using Copado Robotic Testing (CRT), Playwright, Selenium, and similar tools. Actual percentages may vary based on project priorities and release schedules.

Experience And Skills Required

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience.
Minimum five (5) years of software quality assurance experience supporting enterprise applications.
Minimum three (3) years of experience performing manual and automated functional testing of enterprise applications.
Demonstrated experience developing comprehensive test strategies, test plans, test scenarios, test cases, and test scripts based on business and functional requirements.
Experience performing functional, integration, system, regression, end-to-end, exploratory, and User Acceptance Testing (UAT).
Experience validating complex business processes across multiple integrated systems.
Experience identifying, documenting, prioritizing, and tracking software defects through resolution.
Experience verifying defect fixes and performing regression testing to ensure application stability.
Experience reviewing business requirements, user stories, and acceptance criteria to ensure adequate test coverage.
Experience working closely with Business Analysts, Developers, Product Owners, business stakeholders, and vendors to resolve functional issues.
Experience supporting Agile Scrum software development methodologies.
Experience using test management and defect tracking tools.
Strong analytical, troubleshooting, organizational, verbal, and written communication skills.
Ability to work independently while managing multiple priorities in a fast-paced Agile environment.
Experience developing, executing, or maintaining automated test scripts.
Experience with Copado Robotic Testing (CRT), Playwright, or Selenium is preferred. Experience with comparable enterprise automation testing tools will also be considered.
Experience identifying manual regression tests that are appropriate candidates for automation.
Experience executing automated regression test suites and analyzing execution results.
Ability to troubleshoot automation failures and distinguish between application defects, environmental issues, test data issues, and automation script failures.
Understanding of automation best practices and reusable automation components.
Experience identifying manual regression tests that are appropriate candidates for automation.

Preferred Skills

Salesforce application testing.
Salesforce Public Sector Solutions (PSS).
Copado Robotic Testing (CRT).
Copado DevOps.
Salesforce integrations and API testing.
Azure DevOps, Jira, Confluence, or comparable Agile lifecycle management tools.
SQL for data validation.
ISTQB Certified Tester Foundation Level (CTFL) or equivalent software testing certification.
Experience supporting State government or large public-sector technology modernization initiatives.
Knowledge of Nevada DMV business processes.

Scope of Work

The contractor shall perform quality assurance activities supporting the Nevada DMV Salesforce Modernization Program, including but not limited to:

Manual Testing Responsibilities

Participate as a Quality Assurance team member within Agile Scrum teams supporting Salesforce implementation and enhancement efforts.
Review business requirements, user stories, functional specifications, and acceptance criteria to ensure complete test coverage.
Develop, execute, and maintain manual test plans, test scenarios, test cases, and test scripts for functional, integration, system, regression, end-to-end, exploratory, and user acceptance testing.
Perform exploratory testing to identify functional issues, usability concerns, and edge cases not captured through scripted testing.
Validate end-to-end business processes across Salesforce and integrated applications.
Execute regression testing during sprint, release, and production deployment cycles.
Identify, document, prioritize, and track software defects using the State's defect management tools and processes.
Verify defect corrections and perform regression testing to ensure fixes do not adversely impact existing functionality.
Participate in User Acceptance Testing (UAT) activities and provide testing support to business stakeholders.
Assist with production validation activities following software deployments.
Collaborate with Business Analysts, Developers, Product Owners, Vendors, and business stakeholders to clarify requirements and resolve issues.
Maintain testing documentation, traceability, test evidence, and quality assurance artifacts in accordance with DMV standards.
Provide regular status updates regarding testing progress, risks, issues, and recommendations.
Serve as the QA Lead in the absence of the designated QA Lead, assuming responsibility for oversight, coordination, and execution of QA activities as required.

Automation Testing Responsibilities

Develop, execute, maintain, and enhance automated test scripts using Copado Robotic Testing (CRT), Playwright, Selenium, and similar tools.
Identify manual regression test cases that are appropriate candidates for automation.
Create and maintain reusable automation components and automated regression suites.
Execute automated test suites to support sprint, release, and production validation activities.
Analyze automation execution results and troubleshoot automation failures to distinguish between application defects, script failures, environmental issues, and test data issues.
Update automation scripts as Salesforce functionality and business processes evolve.
Collaborate with developers and QA team members to improve automation coverage and testing efficiency.
Document automation assets, execution results, and maintenance activities.
Participate in continuous improvement efforts to expand automation coverage while maintaining a strong manual testing practice.

General Responsibilities

Follow Nevada DMV Software Development Life Cycle (SDLC), Quality Assurance standards, testing methodologies, and change management processes.
Coordinate testing activities across multiple project teams and releases.
Maintain traceability between business requirements, test cases, defects, and test results.
Support production releases and post-deployment validation activities.
Prepare status reports and communicate testing progress to project leadership.
Perform other testing-related duties and special project assignments as required.

Deliverables

The Contractor Shall Provide, At a Minimum