QA Director: Compliance, Audits & Quality Improvement

Resources for Human Development; Philadelphia (Philadelphia County); On-site; USD 110,000 - 170,000; Full time

Job summary

Apis Services, Inc. seeks an Assistant Director of Quality Assurance (ADQA) to support the Director in strengthening quality, compliance, and continuous improvement across programs.

The role ensures regulatory readiness and accreditation alignment while partnering with program leadership to deliver person-centered, trauma-informed services. The ADQA translates quality standards into operational practice through audits, monitoring, corrective actions, training, and performance improvement

Qualifications

• Master’s degree in Healthcare Administration, Social Services, or related field required.
• 7–10 years of experience in quality assurance, compliance, or regulatory oversight.
• Minimum 3 years of leadership or supervisory experience.

Responsibilities

• Assist in QA reviews, site visits, and chart/record audits.
• Support compliance with licensing, accreditation, certification, and regulatory standards.
• Participate in external audits and reviews (state agencies, funders, accreditation bodies).
• Coordinate compliance documentation, tracking tools, and reporting systems.
• Identify trends, risks, and service gaps; prepare findings and recommendations.

Skills

Regulatory knowledge

Leadership

Analytical skills

Written communication

Education

Master’s degree in Healthcare Administration

Tools

Microsoft Office

Agency software systems

Job description

Apis Services, Inc. seeks an Assistant Director of Quality Assurance (ADQA) to support the Director in strengthening quality, compliance, and continuous improvement across programs.

The role ensures regulatory readiness and accreditation alignment while partnering with program leadership to deliver person-centered, trauma-informed services. The ADQA translates quality standards into operational practice through audits, monitoring, corrective actions, training, and performance improvement