QA & CQI Lead – Program Integrity & Compliance

DGS Office of External Affairs; Olympia (WA); Hybrid; USD 85,000 - 110,000; Full time

Job summary

The Quality Assurance Supervisor (MA5) leads the QA/CQI Unit within the Department of Children, Youth, and Families Early Learning Division in Olympia, overseeing program integrity for the Child Care Subsidy Program.

This hybrid leadership role involves supervising nine staff members, developing audit processes, analyzing data, and collaborating across agencies to ensure appropriate use of subsidy funds and compliance with regulatory requirements.

Qualifications

• Bachelor's degree in a relevant field and 4 years of policy research/compliance audit experience.
• 5 years of professional supervisory experience managing direct-report employees.
• Experience with quality control and program management.
• Knowledge of Child Care Subsidy practices and data systems preferred.

Responsibilities

• Lead the QA/CQI Unit in Olympia, ensuring program integrity for the Child Care Subsidy Program.
• Supervise nine staff and develop audit processes.
• Analyze data and coordinate across agencies to ensure proper use of funds.
• Ensure compliance with regulatory requirements and subsidy rules.

Skills

Audit processes

Data analysis

Cross-agency collaboration

Staff supervision

Regulatory compliance

Education

Bachelor's degree in business administration/public administration/law/public health/health administration/compliance-related field

Master's degree in business administration/public administration/related field

Tools

Data systems knowledge

Job description

The Quality Assurance Supervisor (MA5) leads the QA/CQI Unit within the Department of Children, Youth, and Families Early Learning Division in Olympia, overseeing program integrity for the Child Care Subsidy Program.

This hybrid leadership role involves supervising nine staff members, developing audit processes, analyzing data, and collaborating across agencies to ensure appropriate use of subsidy funds and compliance with regulatory requirements.