QA & Automation Engineer - Dental Tech Platforms

Spectrum Killian; Santa Ana (CA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Career growth opportunities

Job summary

Spectrum Killian is seeking a QA & Technical Support Engineer in Santa Ana to help ensure the reliability, performance, and continuous improvement of the technology behind our dental manufacturing operations.

You will own automated testing, release validation, and on-site technical support, collaborating with engineering, IT, and production teams to identify issues and improve digital workflows across multiple devices and workstations.

Qualifications

• 2+ years of experience in Quality Assurance, Software Testing, Technical Support, or a related technical field, with hands-on automated testing experience.
• Experience with automated testing frameworks such as Playwright (preferred), Cypress, or Selenium.
• Familiarity with Git, CI/CD workflows, and software testing best practices.
• Strong troubleshooting and analytical skills, with the ability to diagnose issues across software applications, devices, and network environments.
• Experience developing test cases, executing regression testing, documenting defects, and supporting software releases.
• Excellent communication and interpersonal skills, with the ability to support both technical and non-technical team members in a manufacturing environment.
• Highly organized, detail-oriented, and comfortable balancing software testing responsibilities with day-to-day technical support needs.
• Ability to work on-site in Orange County and provide flexibility around critical software releases or operational needs.

Responsibilities

• Serve as an on-site technical resource for production teams, troubleshooting software, hardware, and workflow-related issues to minimize operational disruptions.
• Develop, maintain, and execute automated end-to-end testing using Playwright to validate system functionality, performance, and reliability.
• Design and execute regression, functional, and exploratory testing to identify defects and ensure software quality prior to release.
• Support software release validation by testing updates in staging environments and confirming readiness for deployment.
• Test end-to-end digital workflows, including scan capture, data ingestion, case creation, production tracking, and case delivery across multiple devices and workstations.
• Investigate and reproduce production issues, document findings, and collaborate with engineering teams to implement and validate corrective actions.
• Translate recurring production issues into automated regression tests to prevent future defects and improve overall system stability.
• Partner with production, IT, and engineering teams to support software implementations, device configurations, workstation setups, and system enhancements.
• Develop and improve QA tools, testing scripts, and troubleshooting processes to increase testing efficiency and strengthen system reliability.
• Maintain clear documentation of test results, defects, resolutions, and system improvements while proactively identifying opportunities to optimize the user experience.

Skills

Automated testing

Playwright

Cypress

Git

CI/CD

Troubleshooting

Communication

Organization

Tools

Postman

SQL

REST API testing

Job description

Spectrum Killian is seeking a QA & Technical Support Engineer in Santa Ana to help ensure the reliability, performance, and continuous improvement of the technology behind our dental manufacturing operations.

You will own automated testing, release validation, and on-site technical support, collaborating with engineering, IT, and production teams to identify issues and improve digital workflows across multiple devices and workstations.