QA Associate/ Quality Specialist

Actalent; Cherry Hill Township (NJ); On-site; USD 44,000 - 48,000; Full time

Job summary

Actalent in Cherry Hill, NJ, is seeking a Quality Specialist to ensure accurate, compliant quality documentation and to support investigations, deviations, and customer complaints within a GMP pharmaceutical environment.

The role involves reviewing batch records, assisting in investigations, and collaborating with cross-functional teams to enforce QA processes and regulatory alignment. This onsite contract position emphasizes attention to detail and audit readiness.

Qualifications

• Bachelor's degree in Science or a related discipline is required.
• 5+ years of experience in a pharmaceutical quality role.
• Strong understanding of GMP principles and their application in pharma.
• Hands-on experience with investigations related to quality issues.
• Proven experience managing and documenting deviations.
• Experience handling and documenting customer complaints in a regulated environment.
• Proficiency in batch record review and quality documentation review.
• Solid background in QA practices and processes.
• Ability to perform and document root cause analysis for investigations and deviations.
• Strong attention to detail and accuracy in quality documentation.

Responsibilities

• Complete quality documentation accurately and on time, including investigation reports and deviation records.
• Review batch records to ensure GMP compliance and internal procedures.
• Assist investigations of quality issues and document findings and corrective actions.
• Support management of customer complaints by data gathering, root cause analysis, and documenting outcomes.
• Collaborate with cross-functional teams to apply QA processes consistently.
• Participate in validation activities by reviewing and supporting documentation for regulatory compliance.
• Identify trends to suggest process improvements for investigations, deviations, and complaints.
• Maintain audit-ready quality records in line with regulatory expectations and company policies.

Skills

Bachelor's degree

GMP knowledge

Investigations

Deviations management

Customer complaints

Batch records review

Quality assurance

Root cause analysis

Attention to detail

Documentation

Education

Bachelor's degree in Science or related

Job description

Job Title: Quality Specialist

Job Description

The Quality Specialist ensures that all quality documentation is accurate, compliant, and completed on time, while supporting investigations, deviations, and customer complaint management within a pharmaceutical environment.

Responsibilities

• Complete quality documentation accurately and in a timely manner, including investigation reports and deviation records.
• Review batch records to ensure compliance with Good Manufacturing Practice (GMP) standards and internal quality procedures.
• Assist in the investigation of quality issues, including deviations and nonconformances, and document findings and corrective actions.
• Support the management and resolution of customer complaints by gathering data, performing root cause analysis, and documenting outcomes.
• Collaborate with cross-functional teams to ensure consistent application of quality assurance processes and procedures.
• Participate in validation activities by reviewing and supporting documentation to confirm compliance with regulatory and internal requirements.
• Contribute to continuous improvement initiatives by identifying trends in investigations, deviations, and customer complaints and recommending process enhancements.
• Maintain organized, complete, and audit-ready quality records and documentation in accordance with regulatory expectations and company policies.

Essential Skills

• Bachelor's degree in Science or a related discipline.
• 45+ years of experience in a pharmaceutical quality role.
• Strong understanding of Good Manufacturing Practice (GMP) principles and their application in a pharmaceutical setting.
• Hands-on experience with investigations related to quality issues.
• Proven experience managing and documenting deviations.
• Experience handling and documenting customer complaints within a regulated environment.
• Proficiency in batch record review and quality documentation review.
• Solid background in quality assurance practices and processes.
• Ability to perform and document root cause analysis in support of investigations and deviations.
• Strong attention to detail and accuracy in completing quality documentation.

Additional Skills & Qualifications

• Experience supporting validation activities and reviewing validation documentation.
• Familiarity with regulatory expectations related to pharmaceutical quality systems.
• Ability to work collaboratively with cross-functional teams to resolve quality issues.
• Strong written communication skills for clear, concise, and compliant documentation.
• Organizational skills to manage multiple investigations, deviations, and documentation tasks simultaneously.

Work Environment

This role operates within a regulated pharmaceutical environment that adheres to Good Manufacturing Practice (GMP) standards. The position involves extensive work with quality documentation, batch records, and investigation reports, often using electronic and paper-based systems. Work is typically performed during standard business hours in an office or quality operations setting within a manufacturing or laboratory facility. The environment emphasizes compliance, attention to detail, and collaboration with quality assurance, production, and other technical teams.

Job Type & Location

This is a Contract position based out of Cherry Hill, NJ.

Pay And Benefits

The pay range for this position is $32.00 - $35.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave).

Job Type & Location

This is a Contract position based out of Cherry Hill, NJ.

Application Deadline

This position is anticipated to close on Oct 26, 2026.

Workplace Type

This is a fully onsite position in Cherry Hill,NJ.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.