QA Analyst, Mind (auto)

Sword; United States; Remote; USD 27,000 - 43,000; Full time

Job summary

Sword is seeking a QA Analyst on the Mind team to help shape AI-powered healthcare experiences. You’ll collaborate with Product, Engineering, Design, AI and Clinical teams across the full product lifecycle, from discovery to release, to ensure quality, safety and usability of AI-driven care.

The ideal candidate has 1–2 years of QA or software testing experience, can design and document test cases, reads basic code, and communicates clearly in English.

Qualifications

• 1–2 years of QA or software testing experience.

Responsibilities

• Collaborate early: Participate in product discovery, requirements definition and feature design, helping identify potential issues before development begins.
• Define quality: Translate product requirements into acceptance criteria, test scenarios and quality expectations.
• Own testing activities: Design, execute and maintain test plans covering functional, regression, integration and end-to-end testing.
• Work across the stack: Test mobile applications, backend services, APIs and AI-powered functionalities, leveraging your technical knowledge to investigate issues.
• Drive defect management: Identify, document and track defects through resolution, collaborating closely with engineers.
• Improve quality practices: Contribute to QA processes, documentation and test automation, identifying opportunities to improve testing efficiency and prevent issues.

Skills

QA experience

Test case design

Programming basics

Analytical skills

Autonomous work

English communication

AI projects

APIs knowledge

Test automation

Jira

Git

Android Studio

Healthcare domain understanding

Education

Psychology/Mental Health background

Tools

Postman

Job description

Описание: At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.

AI Proficiency at Sword AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work. — Explorer (Level 1) — Uses AI daily to boost personal productivity — Builder (Level 2) — Creates workflows and tools that elevate the whole team — Integrator (Level 3) — Embeds AI into products and processes at scale. Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.

Role As a QA Analyst on the Mind team, you won't just validate what's built — you'll help shape what gets built. Working closely with Product, Engineering, Design, AI and Clinical teams, you'll be involved throughout the entire product development lifecycle, from feature discovery and definition to testing and release. Mind combines AI-driven interactions, clinical logic and personalized care experiences, making quality, safety and usability essential. We're looking for someone with a strong analytical mindset, technical curiosity and the ability to understand how software works under the hood. You'll help us build a proactive, shift-left quality culture, identifying potential issues early and ensuring we deliver reliable, safe and effective AI-powered healthcare experiences. To get to know more about our Tech Stack, check here.

Задачи:

• Collaborate early: Participate in product discovery, requirements definition and feature design, helping identify potential issues before development begins.
• Define quality: Translate product requirements into acceptance criteria, test scenarios and quality expectations.
• Own testing activities: Design, execute and maintain test plans covering functional, regression, integration and end-to-end testing.
• Work across the stack: Test mobile applications, backend services, APIs and AI-powered functionalities, leveraging your technical knowledge to investigate issues.
• Drive defect management: Identify, document and track defects through resolution, collaborating closely with engineers.
• Improve quality practices: Contribute to QA processes, documentation and test automation, identifying opportunities to improve testing efficiency and prevent issues.

Требования:

• 1–2 years of experience in QA, software testing or software development with hands‑on testing responsibilities.
• Experience designing, executing and documenting test cases and test scenarios.
• Basic to intermediate programming knowledge and the ability to read and understand code.
• Strong analytical and problem‑solving skills, attention to detail and a proactive mindset.
• Ability to work autonomously and collaborate effectively with cross‑functional teams.
• Strong written and verbal communication skills in English.
• Academic or professional background in Psychology, Mental Health or related fields.
• Genuine interest in mental health, behavioural science and digital healthcare.
• Personal or professional AI projects that can be demonstrated, such as AI‑powered applications, LLM integrations or AI‑driven workflows.
• Knowledge of APIs, HTTP requests and tools such as Postman.
• Hands‑on experience with test automation and tools such as Jira, Git and Android Studio.
• Understanding of healthcare products, clinical workflows or safety‑critical software.
• Experience leveraging AI tools to improve development, testing or team workflows.

Условия:

€24.150—€37.950 EUR

Sword also offers additional benefits beyond total compensation.

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.