QA Analyst

AgileGrid Solutions; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Flexible work arrangements

Training & development

Job summary

Tier4 Group is seeking a detail-oriented QA Analyst to join our team. The role focuses on ensuring the quality and reliability of enterprise applications, including manual testing, data validation with SQL, and accessibility checks.

You will support production, assist with UAT, and collaborate with developers, analysts, and stakeholders to maintain data integrity and performance. A strong testing mindset and cross-functional communication are essential.

Qualifications

• Proven hands-on experience in manual QA testing.
• Experience developing and executing test scripts and plans based on requirements.
• Proficiency with Jira and Jira Xray for defect tracking.
• Strong functional, regression, and integration testing skills.
• Ability to log, track, and verify defects through resolution.
• Experience supporting UAT with use cases and workflows.
• SQL proficiency for data validation and testing.
• Knowledge of WCAG 2.1 accessibility standards.
• Exposure to test automation tools and willingness to learn.
• Excellent analytical and communication skills.

Responsibilities

• Provide QA services across multiple application initiatives.
• Design, develop, and execute detailed test plans, cases, and scripts.
• Perform functional, regression, integration, and UAT testing.
• Create and manage complex test data sets for testing.
• Collaborate with developers, analysts, and stakeholders.
• Analyze workflows and suggest process improvements.
• Ensure applications meet quality standards before deployment.
• Log and coordinate defects using Jira/Xray.
• Support production environments by troubleshooting issues.
• Communicate testing results and risks to stakeholders.
• Triage support tickets from business users.
• Translate requirements into test scenarios and support UAT.
• Create detailed use cases and tests for UAT.
• Partner with UAT participants to ensure smooth deployment.

Skills

Manual QA testing

Test script development

Test planning

Defect tracking (Jira/Xray)

UAT support

SQL data validation

Accessibility testing (WCAG 2.1)

Analytical problem-solving

Communication

Test automation exposure

Tools

Jira

Jira Xray

Job description

About The Company

Tier4 Group is a leading provider of innovative technology solutions dedicated to delivering excellence to clients across various industries. With a focus on quality, reliability, and customer satisfaction, Tier4 Group specializes in enterprise application development, system integration, and digital transformation services. Our team comprises experienced professionals committed to leveraging cutting-edge technologies to solve complex business challenges. We pride ourselves on fostering a collaborative and inclusive work environment that encourages continuous learning and professional growth.

About The Company

Tier4 Group is a leading provider of innovative technology solutions dedicated to delivering excellence to clients across various industries. With a focus on quality, reliability, and customer satisfaction, Tier4 Group specializes in enterprise application development, system integration, and digital transformation services. Our team comprises experienced professionals committed to leveraging cutting-edge technologies to solve complex business challenges. We pride ourselves on fostering a collaborative and inclusive work environment that encourages continuous learning and professional growth.

About The Role

We are seeking a detail-oriented QA Analyst to join our dynamic team at Tier4 Group. The successful candidate will play a vital role in ensuring the quality and reliability of our enterprise applications. This role involves performing comprehensive testing activities, supporting production environments, facilitating user acceptance testing (UAT), and providing ongoing support to internal and external stakeholders. The QA Analyst will be instrumental in maintaining high standards of data integrity, system performance, and user experience. The ideal candidate will possess a strong background in manual testing, SQL, defect management tools like Jira/Xray, and accessibility standards. Exposure to test automation frameworks is highly desirable, as it aligns with our continuous improvement initiatives.

Qualifications

• Proven hands‑on experience in manual QA testing, demonstrating a thorough understanding of testing methodologies and best practices.
• Experience in developing and executing detailed test scripts, test cases, and test plans based on business and technical requirements.
• Proficiency with test management and defect tracking tools such as Jira and Jira Xray.
• Strong skills in functional, regression, and integration testing of enterprise applications.
• Ability to log, track, and verify defects through resolution, ensuring issues are addressed promptly and effectively.
• Experience supporting User Acceptance Testing (UAT), including creating use cases and demonstrating workflows to end-users.
• Proficiency in SQL for data validation, troubleshooting, and testing activities.
• Knowledge of accessibility testing standards, particularly WCAG 2.1 compliance.
• Exposure to test automation tools and methodologies, with a willingness to learn and adopt automation practices.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong communication skills, both written and verbal, capable of working effectively with technical teams and business stakeholders.
• Ability to manage multiple priorities and adapt to changing project requirements.

Responsibilities

• Provide comprehensive quality assurance services across multiple application initiatives, ensuring adherence to quality standards.
• Design, develop, and execute detailed test plans, test cases, and test scripts to validate application functionality against specified requirements.
• Perform various testing types including functional, regression, integration, and user acceptance testing (UAT).
• Create and manage complex test data sets necessary for testing activities, ensuring data accuracy and relevance.
• Collaborate closely with application developers, business analysts, and stakeholders throughout the testing lifecycle to understand requirements and provide feedback.
• Analyze workflows and recommend process improvements to enhance testing efficiency and application quality.
• Ensure applications meet all quality standards before deployment, minimizing post-release issues.
• Log, track, validate, and verify defects using Jira/Xray, coordinating with technical teams to facilitate timely resolution.
• Support production environments by troubleshooting application-related issues, providing timely resolutions, and documenting incidents.
• Communicate testing results, risks, and defect statuses effectively to stakeholders at all levels.
• Manage and triage support tickets submitted by business users, ensuring prompt resolution and continuous support.
• Work directly with business partners to gather requirements, translate them into test scenarios, and support UAT activities.
• Create detailed use cases and test scenarios for UAT, demonstrating application workflows to end-users.
• Partner with UAT participants to provide ongoing testing support, ensuring a smooth transition from testing to deployment.

Benefits

Tier4 Group offers a competitive benefits package designed to support the well‑being and professional growth of our employees. Our benefits include comprehensive health insurance plans, retirement savings options, paid time off, and flexible work arrangements. We also invest in ongoing training and development programs to help our team members stay current with industry trends and enhance their skills. Additionally, employees enjoy a collaborative and inclusive work environment that encourages innovation, recognition, and career advancement opportunities. At Tier4 Group, we believe in fostering a positive workplace culture that values diversity, integrity, and excellence.

Equal Opportunity

Tier4 Group is an equal opportunity employer. We are committed to creating an inclusive environment where all employees and applicants are treated with respect and fairness. We do not discriminate based on race, ethnicity, gender, age, sexual orientation, disability, religion, or any other protected characteristic. We believe that diverse teams foster innovation and drive success, and we actively seek to build a workforce that reflects the communities we serve.