QA Analyst

JPC Partners; Lower Providence Township (PA); On-site; USD 80,000 - 110,000; Full time

Job summary

JPC Partners is seeking a QA Analyst to lead test planning, monitoring, analysis, design, and execution across multiple test levels. The role focuses on hands-on testing, test data provisioning, data management, and ensuring quality throughout the software lifecycle.

You will work with developers, project managers, and business stakeholders to define testing strategies, verify exit criteria, and report results.

Qualifications

• 7+ years of experience as a quality assurance analyst or tester.
• Salesforce and Service Cloud experience required.
• Experience using automated testing tools – SOAPUI, TOSCA, Scriptless Automation.
• Experience with user-centered design and usability testing.
• Experience with Atlassian toolset and Confluence.
• Understanding of Oracle database and able to write SQL queries.
• Experience with test driven or behavior driven development practices.
• Experience using iterative development methodologies, specifically Agile Scrum.
• Scripting experience using applicable languages.
• Experience hands-on testing complex technical applications.
• Experience in communicating with Business Leadership and stakeholders.
• Energetic and passionate about their work, extremely positive and solution driven.
• Experience working on large teams with different business owners.
• Strong customer and business focus.
• Strong communication skills.

Responsibilities

• Test planning: define testing objectives for software changes across test levels and collaborate to define strategy (risk-based testing).
• Test monitoring and control: track progress, adjust plans, and provide status reports.
• Test analysis and design: translate objectives into test conditions and cases using white-box techniques.
• Test implementation and execution: develop and prioritize procedures, set up environments, execute tests and support data changes.
• Evaluate exit criteria and reporting, and test closure: assess execution against plan objectives.
• Identify necessary test data to cover conditions and data variations, including error scenarios.
• Provide expected results or methods to generate them; prepare database queries and guides for testers.
• Provide tools to compare expected vs actual results, including DB and file comparisons.
• Provide high-quality test data; capture end-to-end business processes and subsets of production data for testing.
• Script data setups in the application DB to satisfy test cases; script data files and message streams as needed; script cleanups.
• Ensure compliance with Software Testing standards and policies.

Skills

QA experience

Agile Scrum

Test planning

Usability testing

Stakeholder comms

Team collaboration

Scripting languages

Tools

Salesforce

Service Cloud

SOAPUI

TOSCA

Scriptless Automation

Confluence

Oracle SQL

Job description

JPC Partners is looking for a QA Analyst that will be responsible for test planning, test monitoring and control, test analysis and design, test implementation and test execution, evaluating exit criteria and reporting, and test closure.
The Quality Assurance Analyst will be directly involved in hands-on, technical work including test data provisioning and test data management. Specific duties include the following.

• Test planning: define the overall strategic and tactical objectives for testing software changes at different test levels. Work with developers, project managers and business customers to define the strategy to be used, such as risk-based testing. Test levels include component testing, integration testing, system testing and acceptance testing. Test types include functional testing, non-functional testing, structural ("white-box") testing, confirmation testing and regression testing.
• Test monitoring and control: continuously compare test progress with the plan, adjust the plan and testing activities as necessary, and provide status reports.
• Test analysis and design: transform testing objectives into test conditions and test cases. The test basis includes documented requirements, system architecture, behavior and structure of the software, existing data and data flows. Using structural ("white-box") test techniques, among others, design tests, or provide input into test design by identifying specific test conditions and high-level test cases.
• Test implementation and test execution: develop and prioritize test procedures, set up the test environment and test data, and execute tests. Test changes to the database components of the system under test. Testable components include views, procedures and functions, data conversion and migration programs. Support business customers and others in acceptance testing. Includes identifying database model changes in higher environments (Production and Stage) and making those changes in the lower environments (Test and Development).
• Evaluating exit criteria and reporting, and test closure: assess test execution against the objectives defined in the test plan. Specific tasks and deliverables are defined at the team or project level.
• Identify the necessary test data to support test conditions and test cases as they are defined. Includes data to force error and boundary conditions. Analyze input data, including electronic files, message traffic and variations of user input.
• Provide expected test results, and/or repeatable methods of generating expected test results, based on currently existing data. Includes preparing database queries and guides for testers to use.
• Provide tools and methods to compare expected and actual test results. Includes bi-directional comparisons of database data with electronic files, message streams, and front-end displays.
• Provide high-quality, realistic, fit for purpose and referentially intact test data. Capture end-to-end business processes and the associated data for testing. Subset production data: extract subsets of production data from multiple sources to meet test cases and/or to supply input values for data-driven testing. Create realistic test data sets small enough to support rapid test runs but large enough to accurately reflect the variety of production data.
• Provide test data management. Script the setup of data in the application database to put it in a state that allows a specific set of test cases to be run against it. Script the creation of data files and message streams which require changing variables (usually date or timestamp related) in order to test applications which process them. Script database cleanups.
• Ensure compliance with Software Testing standards and policies

Required Skills

• 7+ years of experience as a quality assurance analyst or tester
• Salesforce and Service Cloud experience required
• Experience using automated testing tools – SOAPUI, TOSCA, Scriptless Automation
• Experience with user-centered design and usability testing
• Experience with (Atlassian toolset) and Confluence
• Understanding of Oracle database and able to write SQL queries
• Experience with test driven or behavior driven development practices
• Experience using iterative development methodologies, specifically Agile Scrum
• Scripting experience using applicable languages
• Experience hands-on testing complex technical applications
• Experience in communicating with Business Leadership and stakeholders
• Someone who is energetic and passionate about their work, extremely positive and solution driven
• Someone who has worked on large teams, on projects that have different business owners
• Strong customer and business focus
• Strong communication skills