PXT Program Manager-Business Operations

Blue Origin; Huntsville (AL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Travel up to 30% per quarter

Relocation provided

Job summary

Blue Origin in Huntsville, AL is seeking a Program Manager for People Experience (PXT) to design and drive foundational programmatic work across HR systems and data platforms. You will build governance, roadmaps, and standardized processes, leveraging Lean and continuous improvement to raise efficiency and impact.

You will own end-to-end data reporting, dashboards, and executive storytelling, partnering with Finance, Legal, IT, and Talent Acquisition to align priorities and deliver measurable

Qualifications

• Bachelor's degree in business, Human Resources, Operations, or a related field, or equivalent experience.
• 7+ years of experience in program management, business operations, strategy, or chief of staff roles.
• Experience building foundational programs, processes, and operating mechanisms from the ground up.
• Experience leading process optimization and continuous improvement efforts that delivered measurable results.
• Experience establishing a rhythm of the business, including planning cycles, goal setting, business reviews, and inspection mechanisms.

Responsibilities

• Build foundational programmatic infrastructure for PXT, including charters, intake, roadmaps, governance, and SOPs.
• Own process optimization across PXT and design scalable processes using lean methods.
• Establish the PXT rhythm: planning cycles, goals, reviews, and executive memos.
• Design inspection mechanisms and dashboards to surface issues early.
• Own end-to-end data and reporting across Workday, HR case management, and PXT systems.
• Pull and analyze workforce data to identify trends and opportunities.
• Lead data storytelling for PXT with dashboards and recommendations for senior leaders.
• Build PXT dashboards, scorecards, KPIs measuring service levels and trends.
• Drive end-to-end program management for strategic PXT initiatives.
• Partner with Finance, Legal, IT and Talent Acquisition to align priorities.
• Champion AI and automation across PXT; lead pilots to scale adoption.
• Partner with Legal, IT, Security to ensure governance and privacy compliance.
• Lead change management and communications with HR teams and leaders.
• Manage program risks and escalation with clear options.

Skills

Program management

Process optimization

Data storytelling

Cross-functional partnership

Education

Bachelor's degree in business, Human Resources, Operations, or related field

Job description

Special Mentions

• Travel expected up to 30% per quarter
• Relocation provided

Responsibilities

• Build the foundational programmatic infrastructure for PXT, including program charters, intake and prioritization, roadmaps, governance, and standard operating procedures
• Own process optimization across PXT, mapping current-state workflows, identifying gaps and inefficiencies, and designing scalable, standardized processes using lean and continuous improvement methods
• Establish and run the PXT rhythm of the business, including annual and quarterly planning, goals, weekly and monthly business reviews, leadership staff meetings, and executive memo writing
• Design and operate inspection mechanisms, such as metric reviews, program health checks, audits, and action-item tracking, that create accountability and surface issues early
• Own PXT data and reporting end to end, including defining metrics, building data models, and ensuring data quality and integrity across Workday, HR case management, and other PXT systems
• Pull, analyze, and synthesize workforce, case, and program data to identify trends, root causes, and opportunities
• Lead data storytelling for PXT, turning analysis into clear narratives, dashboards, and recommendations that drive decisions with the CPO, and senior leaders
• Build and maintain PXT dashboards, scorecards, and KPIs that measure service levels, case volume and cycle time, workforce trends, and program outcomes
• Drive end-to-end program management for strategic PXT initiatives, from scoping and business case through launch, adoption, and post-launch inspection
• Build strong cross-functional partnerships with Finance, Legal, Security, IT, Talent Acquisition, Total Rewards, and People Analytics to align priorities, resolve dependencies, and deliver shared outcomes
• Partner with Finance on the PXT Workforce Operating Plan, including headcount planning, and resource allocation
• Champion AI and automation across PXT, identifying use cases in intake, reporting, knowledge management, and workflow, and leading pilots from concept to scaled adoption
• Partner with Legal, IT, and Information Security to ensure AI tools and HR technology meet governance, privacy, and confidentiality requirements
• Lead change management and communications so new processes, mechanisms, and tools land well with HR teams, leaders, and employees
• Manage program risks, dependencies, and decisions, and escalation early with clear options and recommendations

Minimum Qualifications

• Bachelor's degree in business, Human Resources, Operations, or a related field, or equivalent experience
• 7+ years of experience in program management, business operations, strategy, or chief of staff roles.
• Experience building foundational programs, processes, and operating mechanisms from the ground up
• Experience leading process optimization and continuous improvement efforts that delivered measurable results
• Experience establishing a rhythm of the business, including planning cycles, goal setting, business reviews, and inspection mechanisms
• Knowledge of

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

This role is part of Blue Origin corporate functions, providing centralized support across Blue Origin business unit teams, functions, and locations.

Build the foundation that powers the team taking care of the people building the future in space.

Blue Origin was founded on a vision of millions of people living and working in space for the benefit of Earth. The People Experience Team (PXT) makes that mission possible by supporting the people who design, build, and fly our vehicles, across Employee Relations, Labor Relations, HR Compliance, performance management, and frontline HR service delivery. Gradatim Ferociter: step by step, ferociously.

As part of a hardworking team of HR specialists, partners, and leaders, you will build and own the foundational programmatic work across PXT, as the program management and business operations Program Manager. You will own process optimization across the team, establish the rhythm of the business, design the inspection mechanisms that keep us accountable to our goals, and use data storytelling to show leaders where we are, what is working, and where to act next.

You will be the connective tissue across PXT and our cross-functional partners in Finance, Legal, Security, IT, Talent Acquisition, Total Rewards, and People Analytics. You will bring structure to complex and fast-moving work, use data and AI to simplify how the team operates, and free our HR professionals to focus on the high-judgment work that matters most.