PXG - Club Master Fitter

PXG; Columbus (OH); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Paid holidays

Life insurance

Free set of golf clubs

Employee discounts

Smart casual dress code

Calm app access

Job summary

Parsons Xtreme Golf (PXG) seeks a Club Master Fitter to deliver expert custom-fitting and exceptional customer service in a field environment across domestic locations. You will input orders, manage inventory, and collaborate with a team to maximize revenue and ensure top-tier equipment fits every client.

Requirements include a positive, professional attitude and experience in golf sales or customer service.

Qualifications

• A professional, positive, and flexible attitude.
• Microsoft Office and basic computer skills.
• Prior experience in golf sales and customer service (preferred).

Responsibilities

• Provide exceptional customer experience by custom-fitting customers with the best equipment.
• Maintain a positive, customer-focused attitude by listening and responding to needs.
• Gather, input, and report back customer-based data.
• Provide excellent follow-up promptly to all potential customers.
• Demonstrate strong communication and collaboration between team members.
• Increase revenue and profitability while meeting deadlines and working in an organized manner.
• Identify potential green grass partners for future partnerships.
• Manage and organize daily/weekly schedules with team members to maximize revenue and efficiency.
• Input daily customer orders accurately and track all orders to delivery.
• Manage monthly inventory of product.
• Demonstrate superior product knowledge.
• Perform other related duties as required.

Skills

Microsoft Office

Customer service

Team player

Flexible attitude

Job description

Parsons Xtreme Golf (PXG) was founded by American entrepreneur and philanthropist Bob Parsons with the sole intent to design and develop the world’s finest golf clubs – and we believe we have done just that! With no cost or time constraints, PXG is committed to the long process of researching various alloys, exploring new technologies, and identifying the unique properties that make PXG clubs perform unlike anything else. With no set product release cycles, the company takes its time and pours every ounce of innovation into each new club design. PXG offers a full lineup of right and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as a complete line of high-performance, fashion-forward apparel. Ready to join the PXG team?

Description

The Club Master Fitter is responsible for custom-fitting golf clubs to customer specifications while providing high-quality customer service.

Responsibilities

• Provide exceptional customer experience while properly custom-fitting all potential customers ensuring the best possible equipment for them
• Maintain a positive, customer-focused attitude by listening, understanding, and responding to customer needs and offering creative solutions
• Gather, input, and report back customer-based data
• Provide excellent follow-up promptly to all potential customers
• Demonstrate strong communication and collaboration between team members
• Increase revenue and profitability while meeting deadlines and working in an organized manner
• Identify potential green grass partners for future partnerships
• Manage and organize daily/weekly schedules in conjunction with team members to maximize revenue and efficiency
• Input daily customer orders accurately and track all orders to delivery
• Manage monthly inventory of product
• Demonstrate superior product knowledge
• Perform other related duties as required

Job Skills Required

• A professional, positive, and flexible attitude
• Microsoft Office and basic computer skills

Job Skills Preferred

• Prior club fitting/building experience is preferred

Soft Skills

• Enthusiastic team player
• Superior customer service skills and relationship-building skills

Education

• Prior experience in golf sales and customer service

Years of Experience

• Prior fitting experience in the golf industry is preferred but not required.

Travel

• Yes, domestically (mostly road travel)

Compensation

$45,000 + commissions (all in earning potential $70,000-$90,000).

• Medical, Dental, and Vision insurance
• Generous PTO and paid holidays
• 401(k) with company match
• Dependent Care and Health Care Flexible Spending Accounts
• Paid parental leave
• Employer paid short-term disability and life insurance
• Free set of golf clubs
• Employee Discounts
• Smart Casual Dress Code
• Free drinks/snacks (Corporate Office)
• Unlimited access to the Calm app for you and up to five dependents

Working Conditions

This position primarily works in a field environment. Must be able to bend, crouch, sit, stand, and lift. Must have a clean driving record.

PXG is a drug-free, smoke-free, and fragrance-free work environment.

PXG believes in a diverse environment and is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (and gender identity or gender nonconformity), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information or any other characteristic protected under applicable laws. PXG will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable laws.