PXG - Master Fitter

PXG; Charlotte (NC); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with company match

Paid holidays

Paid parental leave

Free set of golf clubs after 90 days

Employee discounts

Dress code

Job summary

PXG is seeking a Master Fitter to deliver premier, store-based and mobile golf club fittings. You will educate clients, assess needs, and recommend equipment to optimize performance in both retail settings and on-site events.

The role combines client service excellence with detailed club fitting expertise, including travel to venues as needed. Expect $45,000 base plus commissions, with earning potential $70,000–$90,000 depending on location and performance.

Qualifications

• 2+ years of golf fitting and/or sales experience preferred.
• HS degree or equivalent; BA/BS degree preferred.
• Valid US driver’s license with clean driving record.
• Experience in golf retail sales and client service preferred.

Responsibilities

• Provide exceptional client experience while properly custom-fitting PXG clubs.
• Maintain a positive client-focused attitude and offer solutions.
• Engage with PXG clients in-store and educate on the fitting process.
• Input daily client orders and track through delivery to satisfaction.
• Assist with store operations including inventory and order management.
• Support inbound/outbound calls per Player Support Procedures.
• Participate in green grass fitting days and store events as needed.

Skills

Verbal communication

Written communication

Interpersonal skills

Ownership mindset

Education

HS Degree or equivalent; BA/BS preferred

Tools

Mobile fitting operations

Job description

Parsons Xtreme Golf (PXG) was founded by American entrepreneur and philanthropist Bob Parsons with the sole intent to design and develop the world’s finest golf clubs – and we believe we have done just that! With no cost or time constraints, PXG is committed to the long process of researching various alloys, exploring new technologies, and identifying the unique properties that make PXG clubs perform unlike anything else. With no set product release cycles, the company takes its time and pours every ounce of innovation into each new club design. PXG offers a full lineup of right and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as a complete line of high-performance, fashion-forward apparel. Ready to join the PXG team?

Description:

The Master Fitter is responsible for retail store-based client engagement and education, performing golf club custom fittings, and providing an overall high level of quality service in all areas of the store. This may also include mobile fitting operations around the store location.

Responsibilities:

• Provide exceptional client experience while properly custom-fitting all potential PXG clients, ensuring the best possible equipment for them
• Maintain a positive, client-focused attitude by listening, understanding, and responding to their needs and offering creative solutions
• Engage with PXG clients within the store, utilize product knowledge to educate and move clients into the fitting experience
• Gather, input, and report back customer-based data
• Provide clear and consistent follow-up promptly to all existing and potential clients
• Demonstrate strong communication and collaboration between team members
• Increase revenue while meeting deadlines and working in an organized manner
• Manage and organize daily/weekly schedules in conjunction with team members to maximize revenue and efficiency
• Input daily client orders accurately and track all orders through delivery to confirm the accuracy and client satisfaction
• Demonstrate superior product knowledge
• Support the store team in operational tasks as required by leadership, i.e., inventory, client order management, and opening/closing responsibilities
• Assist with Call Center inbound and outbound calls utilizing Player Support Procedures and Processes
• Help execute green grass fitting days and other store awareness events around the metro when needed
• Perform other related duties as required

Job Skills Required:

• Driver’s License and ability to drive a mobile fitting van
• Microsoft Office and basic computer skills

Job Skills Preferred:

• Prior experience in golf retail sales and client service preferred
• Prior club fitting/building experience is preferred

Soft Skills:

• Excellent verbal, written, and interpersonal communication skills
• Self-driven and directed, with a strong sense of ownership
• A professional, positive, and flexible attitude
• Enthusiastic team player

Education:

• HS Degree or equivalent required, BA/BS degree preferred

Years of Experience:

• 2+ years of golf fitting and/or sales experience preferred

Travel:

• This position is store-based, with occasional road travel required as needed (20% travel potential). Candidates must possess a valid US driver's license and a clean driving record for consideration.

Compensation: $45,000+ commissions (all in earning potential $70,000-$90,000). (In specific locations, the pay range may vary from the range posted.)

Perks of working at PXG:

• Medical, Dental, and Vision insurance
• Generous PTO and paid holidays
• 401(k) with company match
• Dependent Care and Health Care Flexible Spending Accounts
• Paid parental leave
• Employer paid short-term disability and life insurance
• Free set of golf clubs after 90 days
• Employee Discounts
• Smart Casual Dress Code
• Free in-house café with coffee and snacks (Corporate Office)
• Unlimited access to the Calm app for you and up to five dependents

Working Conditions:

This position works in a retail store/golf shop environment, and mobile fitting environment (Golf Course, Driving Range) Must be able to bend, crouch, sit, stand, and lift. The position is primarily remote-based, but in-store retail hours will be required as needed.

PXG is a drug-free, smoke-free, and fragrance-free work environment.

PXG believes in a diverse environment and is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (and gender identity or gender nonconformity), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information or any other characteristic protected under applicable laws. PXG will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable laws.