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Ford Dearborn is seeking a quality/engineering professional to lead warranty analysis, containment, and root-cause investigations for UNSE within the Dearborn Truck Plant. The role focuses on data-driven problem solving, cross-functional teamwork, and coordinating with sister plants to prevent issues from leaving the assembly line.
You will develop and manage SIMPSN projects, support 6 Sigma initiatives, and present findings in weekly and monthly quality reviews, driving Vehicle Line objectives
We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
At Ford, the Vehicle Hardware Engineering teams are using Design Thinking & User Experience methods to deliver breakthrough products and services that will delight our customers. Our employees are laser-focused on bringing innovative, exciting, and sustainable ideas to life. From autonomy and electrification to smart mobility technologies, our teams around the world are working together with excitement to make smart vehicles for a smart world.
This position is within the Dearborn Truck Plant (DTP) Underbody Systems Engineering (UNSE) PVT Team.
UNSE includes components in brakes, steering, driveline, transmissions, suspension, and wheels & tires.
Lead and oversee Issue Resolution and Insights System (IRIS) warranty binning and analysis as needed to establish root cause, including contacting dealerships and fleet customers/utilizing connected vehicle data for further technical claim details, confirming parts return/analysis). Take a central role with larger problem‑solving team, including sister plant Kansas City Assembly Plant to contain identified issues before they leave assembly plant. Utilize external and internal quality data to develop effective ICA/PCA actions for in‑plant quality concerns and external warranty claims. Develop, manage, and own SIMPSN projects to track and document quality improvement actions to deliver Vehicle Line objectives. Document problem solving progress using Single‑Issue Management & Problem Solving Nexus (SIMPSN) system. Support 6 Sigma project development and coordinate plant input on all issues requiring deep dive analysis for resolution. Support and present issue findings in general plant quality meetings, Functional Quality Reviews (FQR), weekly Director Quality Reviews (DQR), bi‑weekly Vehicle Reporting Team (VRT) and monthly Vehicle Quality Reviews (VQR).
Support cascaded internal quality objectives with the Variability Reduction Team (VRT) manufacturing co‑leads. Provide Incoming Quality (IQ) with any guidance needed for part measurement and drawing interpretation. Support VRT \"GEMBA\" process walks to reduce internal fallout. Support resolution of stop ships/builds, campaigns, quality issues, ergonomic issues, and first‑time‑through (FTT) issues, including coordinating with subject matter experts, establishing containment, and preparing any needed repair procedures. Interface with Ford internal Critical Concern Review Group (CCRG) as needed. Initiate/support Worldwide Engineering Release System (WERS) Concerns (CR) and alerts for design changes and plant trials. Lead plant trials for quality, cost, and supplier improvements.
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and