Purpose-Driven Medical Receptionist — Front Desk

Cleanslate Centers Inc; Scranton (Lackawanna County); On-site; USD 19,000 - 29,000; Full time

Job summary

CleanSlate Centers is seeking a Medical Receptionist to be the first point of contact for patients and visitors. You will manage front desk operations, patient check-ins, and scheduling, while ensuring accurate insurance and demographic details.

The role requires at least 1 year in a fast-paced medical office, strong customer service, and proficiency with EMR systems and Microsoft Office. Attention to detail and compassionate patient support are essential.

Qualifications

• Minimum High School Diploma required; an Associate degree is preferred.
• Experience in a fast-paced medical office is required (1+ year).
• Customer service experience and a professional demeanor are essential.
• Proficiency with EMRs, Microsoft Office, and phone systems is expected.

Responsibilities

• Greet patients and visitors warmly, setting a positive tone.
• Manage front desk operations, check-ins, and scheduling.
• Verify and update insurance and demographic details at visits.
• Assist with prior authorizations and patient financial responsibilities.
• Support confidentiality and professional communication.

Skills

Customer service

Attention to detail

Organization

Communication

Education

High School Diploma

Associate degree

Tools

EMR systems

Microsoft Office

Phone systems

Job description

CleanSlate Centers is seeking a Medical Receptionist to be the first point of contact for patients and visitors. You will manage front desk operations, patient check-ins, and scheduling, while ensuring accurate insurance and demographic details.

The role requires at least 1 year in a fast-paced medical office, strong customer service, and proficiency with EMR systems and Microsoft Office. Attention to detail and compassionate patient support are essential.