Purchasing Card Training and Communications Analyst

Lawrence Livermore National Laboratory; Livermore (CA); Hybrid; USD 96,000 - 117,000; Full time

Job summary

Lawrence Livermore National Laboratory is seeking a Purchasing Card Training and Communications Analyst to support the TRR Program in the Procurement Department. The role administers training, communications, and support for procurement card policies and systems, with hybrid work options and collaboration across multiple teams.

The position emphasizes developing learning materials, coordinating onboarding, and delivering training to TRRs and officials while maintaining training records and

Qualifications

• Bachelor’s degree or equivalent education and experience as stated.
• Experience developing, coordinating, delivering, or administering training programs.
• Ability to interpret and explain policies, procedures and processes.
• Strong analytical and problem-solving skills and data review ability.
• Strong verbal and written communication skills for materials and programs.
• Organizational, administrative, customer service and change-management skills.
• Experience using LMS, training registration tools, and records-management systems.
• Ability to work independently and in a team.

Responsibilities

• Administer the Procurement Card Program’s training lifecycle and tracking.
• Coordinate onboarding for new TRRs and schedule training.
• Develop, update, and maintain training content and learning resources.
• Deliver training, mentoring, coaching, and instruction to stakeholders.
• Serve as SME on training requirements, policies, and procurement systems.
• Respond to training-related service requests and provide support.
• Coordinate program communications, webinars, newsletters, and meetings.
• Analyze data from inquiries and surveys to identify training needs.
• Collaborate on special projects and provide backup TRR Program Office support.
• Perform other duties as assigned.

Skills

Analytical thinking

Problem solving

Verbal and written communication

Organizational skills

Team collaboration

Change management

Customer service

Education

Bachelor’s degree in Education, Training and Development, Business Administration, Procurement, Communications, or related field

Equivalent education and relevant experience

Tools

ServiceNow

SharePoint

Teams

Job description

Purchasing Card Training and Communications Analyst

Associate | Full-time
Business Operations | Livermore, CA | 10/15/2026
Reference #: REF9018F
Job Code: F04.2 Subcontracts Analyst 2
Organization: Business
Position Type: Career Indefinite
Security Clearance: None required. However, due to federal requirements applicable to this position, U.S. citizenship is required.
Drug Test: Required for external applicant(s) selected for this position (includes testing for use of marijuana)
Medical Exam: Not applicable

Join us and make YOUR mark on the World!

Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability.

Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact.

Job Description

Lawrence Livermore National Laboratory is seeking a Purchasing Card Training and Communications Analyst to support the Laboratory’s Technical Release Representative (TRR) Program, which administers the Procurement Card Program. In this role, you will support TRRs, who serve as Procurement Card cardholders, along with Approving Officials, supervisors, and other stakeholders. You will administer training, communications, and customer support activities; maintain training records; develop learning materials; and provide guidance on Procurement Card policies, procedures, and systems.

This position is in the Procurement Department within the Business Directorate.

This position offers a hybrid schedule, blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week.

You will

• Administer the Procurement Card Program’s training lifecycle, including new TRR training, Approving Official training, annual refresher training, registration, completion tracking, records maintenance, and follow-up on overdue requirements.
• Coordinate onboarding for new program TRRs, including reviewing nomination paperwork, scheduling training, and coordinating with mentors to support on-the-job development.
• Develop, update, and maintain training content and learning resources using established program requirements and instructional standards, including courses, presentations, videos, quick-reference guides, job aids, and online learning materials.
• Deliver training, mentoring, coaching, and one-on-one instruction to program representatives, Approving Officials, supervisors, and other stakeholders.
• Serve as a subject matter expert on Procurement Card Program training requirements, policies, procedures, credit card ordering and reconciliation processes, and the Laboratory’s procurement system.
• Respond to training-related service requests and provide customer support and guidance to program participants and other stakeholders.
• Coordinate program communications and outreach activities, including webinars, presentations, newsletters, stakeholder meetings, meeting materials, action-item tracking, meeting notes, and program overviews. Coordinate with policy owners and subject matter experts to communicate clarifications regarding procurement card policies, procedures, and controlled-item requirements.
• Analyze data from ServiceNow inquiries, compliance and self-assessment reviews, customer feedback surveys, and other sources to identify trends, recurring issues, and training needs; recommend improvements for consideration by the TRR Program Manager and policy owners.
• Collaborate on special projects and continuous-improvement initiatives, and provide backup support for TRR Program Office activities, including ServiceNow request processing.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Education, Training and Development, Business Administration, Procurement, Communications, or a related field, or equivalent education and relevant experience.
• Experience developing, coordinating, delivering, or administering training programs, preferably in a procurement card, purchasing, financial operations, or regulated business environment.
• Ability to interpret and explain policies, procedures, desk guides, and business processes to individuals with varying levels of experience.
• Strong analytical and problem-solving skills, including the ability to analyze program data, identify trends and training needs, and recommend improvements.
• Strong verbal and written communication skills, including experience developing training materials, presentations, job aids, and program communications.
• Demonstrated organizational, administrative, customer service, and change-management skills, including the ability to coordinate multiple activities, meet established deadlines, learn new systems and processes, adapt and support others during change.
• Experience using learning management systems, training registration tools, records-management systems, or similar enterprise applications.
• Ability to work effectively both independently and collaboratively in a team environment.

Qualifications We Desire

• Knowledge of or experience supporting a procurement card, purchasing card, Technical Release Representative, or similar delegated purchasing program.
• Experience administering role-based, annual refresher, compliance, or onboarding training, including developing e-learning, videos, quick-reference guides, job aids, or other instructional materials.
• Experience using data analytics, reporting tools, and Generative AI tools to evaluate training effectiveness, compliance findings, customer feedback, or other program data and support continuous improvement.
• Knowledge of purchasing regulations, Federal Acquisition Regulations, Department of Energy Acquisition Regulations, or related procurement requirements; experience using systems such as ServiceNow, SharePoint, Teams, or procurement platforms.

Pay Range
$95,820 - $117,312 Annually

This is the lowest to highest salary range in good faith we believe would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Additional Information

#LI-Hybrid

Position Information

This is a Career Indefinite position, open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory?

• Included in 2026Best Places to Work by Glassdoor!
• Flexible schedules (*depending on project needs)

None required. However, due to federal requirements applicable to this position, U.S. citizenship is required.

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post‑offer, pre‑employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the useand/or possession ofmobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area whereyou are not permitted to have a personal and/or laboratory mobile devicein your possession. This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.

Ifyou useamedical device, whichpairs with a mobile device,you must still follow the rules concerningthe mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities requireseparate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

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