Purchasing Card Training and Communications Analyst

LLNL; Livermore (CA); Hybrid; USD 96.000 - 117.000; Vollzeit

Zusammenfassung

Lawrence Livermore National Laboratory (LLNL) is seeking a Purchasing Card Training and Communications Analyst to support the TRR Program and administer training, communications, and records for procurement card policies and processes.

The role involves developing learning materials, delivering training, and coordinating onboarding while maintaining training records. The position offers a hybrid schedule with some in-person and remote work options.

Qualifikationen

• Bachelor’s degree or equivalent education and experience.
• Experience developing, coordinating, delivering, or administering training programs.
• Ability to interpret and explain policies, procedures, and business processes.
• Strong analytical and problem-solving skills with data.
• Strong verbal and written communication and training material development.
• Organizational, administrative, and change-management abilities.

Aufgaben

• Administer the Procurement Card Program’s training lifecycle and records.
• Coordinate onboarding and training for TRRs and officials.
• Develop and update training content and resources.
• Deliver training and provide guidance to stakeholders.
• Serve as SME on Procurement Card training requirements and processes.
• Respond to training-related requests and provide customer support.
• Coordinate program communications and outreach activities.
• Analyze data to identify trends and training needs, recommending improvements.

Kenntnisse

Policy explanation

Analytical skills

Verbal and written communication

Organizational skills

Training content development

Team collaboration

Ausbildung

Bachelor's degree in Education, Training and Development, Business Administration, Procurement, Communications

Tools

ServiceNow

SharePoint

Teams

Jobbeschreibung

Purchasing Card Training and Communications Analyst

• Full-time
• Organization: Business
• Category: Business Operations
• Employee Referral Bonus: Not applicable
• Job Code 1: F04.2 Subcontracts Analyst 2
• Pre-Employment Drug Test: Required for external applicant(s) selected for this position (includes testing for use of marijuana)
• Pre-Placement Medical Exam: Not applicable
• Security Clearance: None required. However, due to federal requirements applicable to this position, U.S. citizenship is required.

Join us and make YOUR mark on the World!

Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability.

Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact.

Lawrence Livermore National Laboratory is seeking a Purchasing Card Training and Communications Analyst to support the Laboratory’s Technical Release Representative (TRR) Program, which administers the Procurement Card Program. In this role, you will support TRRs, who serve as Procurement Card cardholders, along with Approving Officials, supervisors, and other stakeholders. You will administer training, communications, and customer support activities; maintain training records; develop learning materials; and provide guidance on Procurement Card policies, procedures, and systems.

This position is in the Procurement Department within the Business Directorate.

This position offers a hybrid schedule, blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week.

You will

• Administer the Procurement Card Program’s training lifecycle, including new TRR training, Approving Official training, annual refresher training, registration, completion tracking, records maintenance, and follow-up on overdue requirements.
• Coordinate onboarding for new program TRRs, including reviewing nomination paperwork, scheduling training, and coordinating with mentors to support on-the-job development.
• Develop, update, and maintain training content and learning resources using established program requirements and instructional standards, including courses, presentations, videos, quick-reference guides, job aids, and online learning materials.
• Deliver training, mentoring, coaching, and one-on-one instruction to program representatives, Approving Officials, supervisors, and other stakeholders.
• Serve as a subject matter expert on Procurement Card Program training requirements, policies, procedures, credit card ordering and reconciliation processes, and the Laboratory’s procurement system.
• Respond to training-related service requests and provide customer support and guidance to program participants and other stakeholders.
• Coordinate program communications and outreach activities, including webinars, presentations, newsletters, stakeholder meetings, meeting materials, action-item tracking, meeting notes, and program overviews. Coordinate with policy owners and subject matter experts to communicate clarifications regarding procurement card policies, procedures, and controlled-item requirements.
• Analyze data from ServiceNow inquiries, compliance and self-assessment reviews, customer feedback surveys, and other sources to identify trends, recurring issues, and training needs; recommend improvements for consideration by the TRR Program Manager and policy owners.
• Collaborate on special projects and continuous-improvement initiatives, and provide backup support for TRR Program Office activities, including ServiceNow request processing.
• Perform other duties as assigned.
• Bachelor’s degree in Education, Training and Development, Business Administration, Procurement, Communications, or a related field, or equivalent education and relevant experience.
• Experience developing, coordinating, delivering, or administering training programs, preferably in a procurement card, purchasing, financial operations, or regulated business environment.
• Ability to interpret and explain policies, procedures, desk guides, and business processes to individuals with varying levels of experience.
• Strong analytical and problem-solving skills, including the ability to analyze program data, identify trends and training needs, and recommend improvements.
• Strong verbal and written communication skills, including experience developing training materials, presentations, job aids, and program communications.
• Demonstrated organizational, administrative, customer service, and change-management skills, including the ability to coordinate multiple activities, meet established deadlines, learn new systems and processes, adapt and support others during change.
• Experience using learning management systems, training registration tools, records-management systems, or similar enterprise applications.
• Ability to work effectively both independently and collaboratively in a team environment.

Qualifications We Desire

• Knowledge of or experience supporting a procurement card, purchasing card, Technical Release Representative, or similar delegated purchasing program.
• Experience administering role-based, annual refresher, compliance, or onboarding training, including developing e-learning, videos, quick-reference guides, job aids, or other instructional materials.
• Experience using data analytics, reporting tools, and Generative AI tools to evaluate training effectiveness, compliance findings, customer feedback, or other program data and support continuous improvement.
• Knowledge of purchasing regulations, Federal Acquisition Regulations, Department of Energy Acquisition Regulations, or related procurement requirements; experience using systems such as ServiceNow, SharePoint, Teams, or procurement platforms.

Pay Range

$95,820 - $117,312 Annually

This is the lowest to highest salary range in good faith we believe would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

#LI-Hybrid

Position Information

This is a Career Indefinite position, open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory?

• Included in 2026Best Places to Work by Glassdoor!
• Flexible schedules (*depending on project needs)

None required. However, due to federal requirements applicable to this position, U.S. citizenship is required.

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the useand/or possession ofmobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area whereyou are not permitted to have a personal and/or laboratory mobile devicein your possession. This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.

Ifyou useamedical device, whichpairs with a mobile device,you must still follow the rules concerningthe mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities requireseparate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

Reasonable Accommodation

Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.

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