Purchasing Agent

Citadel Access Solutions; Anaheim (CA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Career growth opportunities

Job summary

Citadel Access Solutions in Anaheim, CA is seeking a detail-oriented Purchasing Agent to source, purchase, and coordinate materials for commercial service and construction projects. You will work closely with project managers, estimators, and field teams to ensure timely delivery of required items.

Responsibilities include managing purchase orders, supplier negotiations, inventory coordination, and use of ServiceTitan or similar platforms.

Qualifications

• 2+ years of experience in purchasing, procurement, inventory management, or a related role.
• Experience working in commercial services, construction, facilities maintenance, or specialty contracting preferred.
• Strong understanding of purchasing processes, vendor negotiations, and material coordination.
• Experience creating and managing purchase orders and tracking vendor deliveries.
• Ability to read and interpret material lists, work orders, and product specifications.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Strong organizational skills and attention to detail.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working collaboratively with operations, field service, and accounting teams.
• Experience using ServiceTitan, or comparable field service management software.
• Purchasing experience within the commercial doors, automatic gate, overhead door, access control, or security systems industries.
• Familiarity with electrical components, low-voltage equipment, door hardware, gate operators, and construction materials.
• Experience with ERP systems, purchasing software.
• Knowledge of construction project timelines and material lead-time requirements.
• Experience working directly with field technicians, dispatchers, and project managers.
• Familiarity with vendor pricing agreements, purchase order reconciliation, and cost control.
• Procurement & Purchasing: ability to source materials efficiently while maintaining cost and quality standards.

Responsibilities

• Manage the purchasing process for materials, parts, equipment, tools, and supplies for commercial service and installation projects.
• Review purchase requests, work orders, and project specifications to determine material requirements.
• Source and purchase commercial doors, gates, access control equipment, hardware, motors, operators, electrical components, and related materials.
• Obtain vendor quotes, compare pricing, and negotiate favorable costs, terms, and delivery schedules.
• Generate, process, and track purchase orders to ensure accuracy and timely fulfillment.
• Coordinate special orders and long-lead-time materials to prevent delays.
• Verify that all necessary materials are ordered and available before scheduled installations or service appointments.
• Identify opportunities for cost savings and purchasing process improvements.
• Establish and maintain strong relationships with manufacturers, distributors, and suppliers.
• Monitor vendor performance related to pricing, quality, availability, and delivery timelines.
• Resolve issues involving incorrect shipments, damaged materials, shortages, and backorders.
• Research and identify alternative suppliers when necessary.
• Maintain updated vendor information, pricing agreements, and product catalogs.
• Work with warehouse and operations teams to monitor inventory levels and replenish stock as needed.
• Track incoming shipments and coordinate deliveries to warehouse, jobsites, or service technicians.
• Document material receipts, returns, and inventory transfers.

Skills

Vendor management

Negotiation

Organization

Attention to detail

Communication

Problem solving

Multi-tasking

Team collaboration

ServiceTitan

Tools

ServiceTitan

Job description

Purchasing Agent – Commercial Services & Construction

Industry: Commercial Doors, Gates, Access Control & Security Systems
Job Type: Full-Time
Location: Anaheim, CA
Compensation: $28.00-$35.00 Hour

Position Summary

We are seeking a highly organized, detail-oriented, and proactive Purchasing Agent to join our growing team. This position is responsible for sourcing, purchasing, and coordinating materials, equipment, and supplies necessary to support our commercial installation, service, and construction operations.

The ideal candidate will have purchasing or procurement experience within the commercial services, construction, facilities maintenance, or specialty contracting industries, with a strong understanding of vendor management, inventory control, material procurement, and job scheduling.

This individual will work closely with project managers, estimators, service technicians, dispatchers, and warehouse personnel to ensure materials are ordered accurately, delivered on time, and available when needed. Experience using ServiceTitan or a similar field service management platform is highly preferred.

Key Responsibilities

Purchasing & Procurement

Manage the purchasing process for materials, parts, equipment, tools, and supplies required for commercial service and installation projects.

Review purchase requests, work orders, and project specifications to determine material requirements.

Source and purchase commercial doors, gates, access control equipment, hardware, motors, operators, electrical components, and related materials.

Obtain vendor quotes, compare pricing, and negotiate favorable costs, terms, and delivery schedules.

Generate, process, and track purchase orders to ensure accuracy and timely fulfillment.

Coordinate special orders and long-lead-time materials to prevent project delays.

Verify that all necessary materials are ordered and available before scheduled installations or service appointments.

Identify opportunities for cost savings and purchasing process improvements.

Establish and maintain strong relationships with manufacturers, distributors, and suppliers.

Monitor vendor performance related to pricing, quality, availability, and delivery timelines.

Resolve issues involving incorrect shipments, damaged materials, shortages, and backorders.

Research and identify alternative suppliers when necessary.

Maintain updated vendor information, pricing agreements, and product catalogs.

Inventory & Material Coordination

Work closely with warehouse and operations teams to monitor inventory levels and replenish stock as needed.

Track incoming shipments and coordinate deliveries to the warehouse, jobsites, or service technicians.

Ensure accurate documentation of material receipts, returns, and inventory transfers.

Assist with inventory counts, stock reconciliation, and inventory accuracy.

Coordinate with dispatch and project managers to prioritize materials based on installation schedules and service requirements.

Monitor outstanding purchase orders and communicate potential delays to appropriate team members.

Systems & Administrative Responsibilities

Utilize ServiceTitan or similar software to manage purchasing activities, purchase orders, inventory, and job-related materials.

Maintain accurate purchasing records, vendor documentation, pricing, and order histories.

Coordinate with accounting to reconcile purchase orders, packing slips, and vendor invoices.

Research and resolve discrepancies involving pricing, quantities, and billing.

Assist with tracking purchasing expenses and ensuring compliance with established budgets.

Prepare purchasing reports and provide updates on outstanding orders, material availability, and procurement costs.

Support the development and improvement of purchasing procedures and inventory management processes.

Qualifications & Experience

Required:

2+ years of experience in purchasing, procurement, inventory management, or a related role.

Experience working in commercial services, construction, manufacturing, facilities maintenance, or specialty contracting preferred.

Strong understanding of purchasing processes, vendor negotiations, and material coordination.

Experience creating and managing purchase orders and tracking vendor deliveries.

Ability to read and interpret material lists, work orders, and product specifications.

Proficiency in Microsoft Office, particularly Excel and Outlook.

Strong organizational skills and attention to detail.

Excellent communication, negotiation, and problem-solving abilities.

Ability to manage multiple priorities in a fast-paced environment.

Experience working collaboratively with operations, field service, and accounting teams.

Preferred:

Experience using ServiceTitan, or comparable field service management software.

Purchasing experience within the commercial door, automatic gate, overhead door, access control, or security systems industries.

Familiarity with electrical components, low-voltage equipment, door hardware, gate operators, and construction materials.

Experience with inventory management, ERP systems, or purchasing software.

Knowledge of construction project timelines and material lead-time requirements.

Experience working directly with field technicians, dispatchers, and project managers.

Familiarity with vendor pricing agreements, purchase order reconciliation, and cost control.

Procurement & Purchasing: Ability to source materials efficiently while maintaining cost and quality standards.

Vendor Management: Strong relationship-building and negotiation skills.

Organization: Ability to manage multiple purchase orders, deadlines, and vendor communications.

Attention to Detail: Accuracy in ordering, pricing, inventory records, and documentation.

Problem-Solving: Ability to quickly address material shortages, shipment delays, and purchasing discrepancies.

Communication: Effective coordination with vendors, warehouse personnel, technicians, and management.

Technical Aptitude: Ability to learn product specifications, material requirements, and purchasing software.

Physical Requirements

Ability to work in an office and warehouse environment as needed.

Ability to sit or stand for extended periods while performing administrative duties.

Ability to occasionally lift and move materials weighing up to 25 lbs., with assistance when necessary.

Ability to safely navigate warehouse and inventory storage areas.

Comfortable using computers, purchasing software, and standard office equipment throughout the workday.

What We Offer

Competitive compensation based on experience.

Medical, dental, and vision insurance.

Paid time off and paid holidays.

Opportunities for career growth and professional development.

Stable, full-time employment within a growing commercial services organization.

Collaborative team environment focused on efficiency, accountability, and operational excellence.