Puppy Adoption Specialist

Charlotte Dog Club NC; Cleveland (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Charlotte Dog Club NC in Cleveland, NC is seeking a Puppy Adoption Specialist to guide families through the adoption process, introduce them to puppies, and explain care requirements.

You will coordinate paperwork, maintain accurate records, monitor puppy wellbeing, and work with the care team to ensure each match is loving and appropriate.

This on-site role requires excellent communication, compassion for animals, and a strong team spirit, with weekend as needed.

Qualifications

• Excellent communication skills and the ability to interact professionally with diverse individuals and families.
• Analytical skills to assess adoption applications and home suitability.
• Demonstrated compassion for animals and commitment to their health and wellbeing.

Responsibilities

• Guide prospective families through the adoption process and introductions to puppies.
• Coordinate paperwork and maintain accurate records.
• Monitor puppy wellbeing and collaborate with the care team.
• Educate families on responsible pet ownership and adoption policies.

Skills

Communication

Analytical thinking

Compassion

On-site work

Team collaboration

Organizational skills

Education

High school diploma

Animal care certification preferred

Job description

Company Description Charlotte Dog Club NC is a close-knit community of families dedicated to raising well-loved puppies with exceptional care. The team maintains an unwavering commitment to each puppy’s health, wellbeing, and early socialization. Puppies are raised in a supportive environment that prepares them for successful placement in loving homes. Team members collaborate closely to uphold high standards of care and responsible adoption practices.

Role Description The Puppy Adoption Specialist is a full-time, on-site role based in Cleveland, NC. This position is responsible for guiding prospective families through the adoption process, including introductions to puppies, explaining care requirements, and reviewing adoption policies. Daily tasks include conducting adoptions, coordinating paperwork, maintaining accurate records. The role also involves monitoring puppy wellbeing, collaborating with the care team, and providing education on responsible pet ownership. The specialist will work directly with visitors and help ensure each puppy is matched with an appropriate, loving home.

Qualifications

• Excellent communication skills, with the ability to listen actively, explain policies clearly, and interact professionally with diverse individuals and families.
• Analytical skills to assess adoption applications, evaluate home suitability, and make informed, responsible recommendations.
• Demonstrated compassion for animals, especially puppies, and commitment to their health, safety, and emotional wellbeing.
• Ability to work on-site, including weekends or holidays as needed, and collaborate effectively with a small, dedicated team.
• Organizational skills to manage documentation, scheduling, and follow-up communications efficiently.
• High school diploma or equivalent required; additional education or certifications in animal care, behavior, or related fields are beneficial.