Pumps Product Engineer - Systems & Troubleshooting

Pentair Management Company; Apex (NC); In loco; USD 82.000 - 153.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k) plan

Employee stock purchase program

Disability insurance

Life insurance

Critical illness insurance

Parental leave

Tuition reimbursement

Paid time off

Wellness programs

Descrizione del lavoro

Pentair is seeking a Product Engineer - Pumps for our Apex, NC team. You will serve as a technical resource across Product Management, Sales, Customer Service, and Operations, diagnosing issues and recommending practical solutions to improve performance and reliability.

The role emphasizes collaboration with manufacturing, quality, and service teams to drive root cause analyses and product improvements while supporting the next generation of technical talent within the organization.

Competenze

• BS in Electrical Engineering, Mechanical Engineering, or related engineering discipline; electromechanical experience preferred.
• 5+ years of experience in pool equipment, electromechanical systems, connected products, water treatment, heating, or related product categories.
• Strong understanding of product system design, performance, controls, manufacturing processes, and field application requirements.
• Demonstrated experience with root cause analysis, product troubleshooting, and quality improvement initiatives.
• Ability to communicate complex technical concepts to non-technical audiences.
• Experience working directly with customers, service organizations, and manufacturing teams.
• Strong problem-solving skills and ability to operate independently in a part-time advisory capacity.
• Familiarity with applicable regulatory, safety, and certification requirements for North American product markets preferred.
• Experience conducting competitive benchmarking and product teardowns.

Mansioni

• Serve as a subject matter expert for assigned Pentair Pool product categories, supporting technical inquiries from Sales, Customer Service, Service Teams, distributors, and customers.
• Assist in diagnosing field issues and recommending corrective actions to improve customer satisfaction and product performance.
• Support customer visits, troubleshooting efforts, and technical escalations as required.
• Provide technical expertise for Product Management for the assigned product category, collaborating to translate market needs into technical specifications.
• Evaluate product opportunities, feature enhancements, and design changes from a technical feasibility and customer value perspective.
• Support documentation reviews, technical specifications, and product performance analyses.
• Partner with manufacturing and quality teams to investigate field failures and product issues.
• Lead or support root cause analyses and corrective action activities.
• Identify recurring issues and recommend product, process, or supplier improvements to improve reliability and reduce warranty costs.
• Conduct competitive product teardowns and technical evaluations.
• Document competitive insights, design approaches, strengths, weaknesses, and emerging technologies.
• Provide recommendations to support product roadmap and differentiation strategies.
• Develop technical documentation, troubleshooting guides, and best practices to preserve organizational knowledge.
• Support technical training for internal teams, distributors, and customers as needed.
• Assist with factory projects, component evaluations, validation activities, and sustaining engineering initiatives.
• Support special projects and cross-functional activities as business needs require.

Conoscenze

Electrical Eng

Mechanical Eng

Electromechanical systems

Root cause analysis

Customer communication

Problem solving

Regulatory knowledge

Formazione

BS in Electrical/Mechanical Eng

Descrizione del lavoro

Pentair is seeking a Product Engineer - Pumps for our Apex, NC team. You will serve as a technical resource across Product Management, Sales, Customer Service, and Operations, diagnosing issues and recommending practical solutions to improve performance and reliability.

The role emphasizes collaboration with manufacturing, quality, and service teams to drive root cause analyses and product improvements while supporting the next generation of technical talent within the organization.