Pulmonology Front Desk & Care Coordinator

Avera St. Luke's; Aberdeen (SD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO from day 1

Employer retirement matching

Job summary

Avera St. Luke's is seeking a Front Desk/Registration staff member for the Pulmonology Aberdeen clinic. The role supports patient access by checking in, registering, verifying demographics and insurance, collecting payments, and routing inquiries to the appropriate departments.

You will manage scheduling, assist with insurance authorizations, and coordinate with nurses and physicians to expedite patient care while upholding confidentiality and CARE values.

Qualifications

• High School Diploma or GED required or 1–3 months related experience/training.
• Ability to verify demographics and insurance information accurately.
• Excellent communication skills and teamwork to support clinic operations.

Responsibilities

• Welcomes patients, checks them in, and completes registration with insurance and payments.
• Performs insurance verifications, authorizations, and collects needed forms.
• Scans patient information into the electronic health record system.
• Answers calls and routes messages to the appropriate staff; manages scheduling per policy.
• Facilitates coordination between nurse, physician, and patient to expedite care.

Skills

Registration

Insurance verification

Patient communication

Scheduling

Education

High School Diploma or GED

Tools

Medical office software

HIPAA compliance

Job description

Avera St. Luke's is seeking a Front Desk/Registration staff member for the Pulmonology Aberdeen clinic. The role supports patient access by checking in, registering, verifying demographics and insurance, collecting payments, and routing inquiries to the appropriate departments.

You will manage scheduling, assist with insurance authorizations, and coordinate with nurses and physicians to expedite patient care while upholding confidentiality and CARE values.