Publishing Operations Assistant Manager

Simon and Schuster Books; New York (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Life insurance

Disability benefits

Tuition assistance

Paid time off

Broad Based Ownership

Job summary

Simon & Schuster US is seeking an Assistant Manager in Publisher Services to provide operational and administrative support to the client publishing operations teams. You will manage onboarding, metadata ingestion, client communications, and cross-department collaboration, while maintaining client data accuracy and contributing to resource development and educational programming.

This role offers exposure across publishing departments and growth potential within a dynamic, market-leading

Qualifications

• Exceptional organizational and time management skills with the ability to manage multiple priorities across various projects.
• Strong written and verbal communication, highly developed interpersonal skills, and comfort communicating with stakeholders across levels, groups, and departments.
• A desire to learn quickly and continuously.
• A passion for book publishing, with 1–3 years of relevant work experience preferred.
• Experience with Airtable and Excel is preferred.

Responsibilities

• Provide operational support and assistance to client publishers on S&S systems and processes, including responding to technical or process-related inquiries, routing tickets, managing systems access, etc.
• Support the new client onboarding process, including portal set up and access, metadata review and ingestion, and client training
• Manage the Distribution Client Services email inbox and send client-facing communication
• Collaborate across departments to support client and client services team needs
• Provide support to new strategic initiatives including, but not limited to, improving client tools, developing new resources to serve clients, and implementing and continuously refining systems and processes
• Contribute to client resources such as a monthly newsletter, wiki articles, and a regular cadence of educational programming
• Maintain accurate and up-to-date client information across internal systems and databases
• Assist in coordination and logistics of client sales conferences and meetings
• Manage a range of recurring reports for the client and operations teams

Skills

Organizational skills

Written communication

Interpersonal skills

Learning quickly

Publishing knowledge

Airtable

Excel

Tools

Airtable

Excel

Job description

Simon & Schuster US is seeking an Assistant Manager in Publisher Services to provide operational and administrative support to the client publishing operations teams. You will manage onboarding, metadata ingestion, client communications, and cross-department collaboration, while maintaining client data accuracy and contributing to resource development and educational programming.

This role offers exposure across publishing departments and growth potential within a dynamic, market-leading