Public Works Assistant

Charter Township of Bloomfield; Bloomfield Township (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Charter Township of Bloomfield's Public Works Department seeks a Public Works Assistant to support daily office operations across Road, Water, Motor Pool and Maintenance Divisions. The role handles inquiries, records water billing, meters and inventory, and maintains confidentiality under supervision of Public Works Manager.

Strong organizational skills and proficiency in Microsoft Office are essential; a valid Michigan driver's license is preferred.

Qualifications

• High School diploma or GED required.
• 1-3 years of relevant office/administrative experience.
• Familiarity with Bloomfield Township policies is helpful.

Responsibilities

• Answer inquiries and manage work requests for the Public Works divisions.
• Coordinate field crew scheduling and customer service duties.
• Manage water billing process, audit accounts, meter readings, and billing reports.
• Maintain records of water meter sales and inventory, and safeguard confidentiality.

Skills

Customer service

Office procedures

Microsoft Office

English grammar

File organization

Education

High School diploma or GED

1-3 years experience

Tools

Microsoft Office Suite

Job description

Classification Title Public Works Assistant
Job Code
FLSA Status Non-Exempt
Pay Grade 112

GENERAL SUMMARY

Performs a variety of tasks involved in the daily office operations of the Road, Water, Motor Pool and Maintenance Divisions. Responds to inquiries, requests and complaints regarding water, sewer, road maintenance and trash removal. Ensures water billing is complete, accurate and timely. Records and monitors sale and inventory of water meters and water department services. Maintains confidentiality and exercises judgment within the departmental guidelines. Works with some independence and minimal supervision as required.

Work is performed under the general supervision of the Public Works Manager and/or the Director of Public Works.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Performs customer service duties for the Public Works department, answering questions and inquiries for work requests, scheduling appointments and coordinating the work of a field crew
• Performs administrative tasks and maintains office operations, maintaining records, tracking water meter sales and inventory, and ensuring billing information is accurate, timely, and complete
• Responsible for managing the water billing process, auditing accounts for outstanding payments and liabilities, preparing and unloading meter readings, and preparing pre and post billing reports
• Performs other duties as required.

MINIMUM ENTRANCE QUALIFICATIONS

Education and Experience

• High School diploma or G.E.D. equivalency
• 1 to 3 years' experience
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities

Licenses or Certifications

None.

Classification Title: Public Works Assistant

OTHER JOB REQUIREMENTS

None.

PREFERRED QUALIFICATIONS

None.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

• Knowledge of English grammar, spelling, punctuation, and proper phone etiquette
• Experience with modern office procedures, methods and computer equipment
• Understanding of relevant Bloomfield Township policies and procedures
• Considerable knowledge of the methods related to clerical work
• Proficiency in all Microsoft Office programs (Word, Excel, PowerPoint, Access, Outlook)
• Ability to work effectively and establish good working relationships with other Township departments and personnel
• Ability to organize and maintain files
• Ability to prepare and maintain accurate records and reports
• Capable of prioritizing workloads and following through with all given tasks
• Ability to work effectively with the general public
• Possess a valid Michigan driver’s license and good driving record
• Meet the physical and mental requirements as established by a licensed physician and/or psychologist selected by Bloomfield Township

WORK ENVIRONMENT/CONDITIONS

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.