Public Transit Operations Leader

Confidentially; Providence (RI); On-site; USD 110,000 - 170,000; Full time

Job summary

Confidentially seeks an experienced operations leader to oversee daily operations of complex public-facing facilities and transportation access systems. The Assistant Director serves as on-site operational authority, ensuring safe, efficient, secure, and customer-focused operations across facilities, access areas, parking, and roadways.

You will lead operational staff, coordinate day-to-day activities, support emergency response, and ensure compliance with policies and regulatory requirements in

Qualifications

• Experience managing operations within a complex, high-volume transportation or similarly regulated environment.
• Strong knowledge of facility operations, transportation logistics, customer service, and operational planning.
• Demonstrated supervisory or management experience.
• Excellent interpersonal, communication, and stakeholder management skills.
• Ability to prioritize competing operational demands in a fast-paced environment.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provide leadership and direction to operations staff and frontline personnel.
• Oversee daily operations of public-facing facilities and transportation access systems.
• Coordinate contractor and tenant operations and emergency response.
• Ensure safety, efficiency, and customer-focused operations.
• Prepare reports and operational summaries for leadership.

Skills

Leadership

Operational management

Customer service

Communication

Regulatory compliance

Problem solving

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Confidentially seeks an experienced operations leader to oversee daily operations of complex public-facing facilities and transportation access systems. The Assistant Director serves as on-site operational authority, ensuring safe, efficient, secure, and customer-focused operations across facilities, access areas, parking, and roadways.

You will lead operational staff, coordinate day-to-day activities, support emergency response, and ensure compliance with policies and regulatory requirements in